Senior Test Analyst (SAP)

EXPECTED SKILLS AND EXPERIENCE

• SAP QA experience, preferably in a financial services or banking environment.
• Demonstrated experience as a Business Analyst, ideally on IT programmes.
• ITIL Foundation Certification.
• Strong knowledge of ServiceNow (SNOW) – particularly Change Management and CMDB.
• Understanding of ITSM processes in a regulated environment.
• Strong stakeholder engagement and communication skills – able to interface with risk, compliance, and operational teams.
• Experience in the banking/financial services sector, particularly in regulatory or finance systems.
• Exposure to Agile methodologies or hybrid delivery frameworks.
• Analytical thinking and attention to detail
• Strong documentation and communication skills