Account Director - Strategic & Growth

About the Company

Insight Enterprises, Inc. is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. Our expertise includes cloud, data, AI, cybersecurity, and intelligent edge, supported by relationships with 6,000+ partners globally.

About the Role

The Account Director - Strategic & Growth partners with strategic and high-potential clients to build deep business relationships, drive growth, and influence long-term digital transformation. This role focuses on early client engagement, representing the organisation’s core capabilities, and securing large-scale transformation or managed service contracts. The Account Director works cross-functionally with internal teams to generate demand, shape client strategy, and elevate the maturity of client engagements.

Responsibilities

• Lead multi-disciplinary teams in a matrix organisation to generate demand, influence client technology strategies, and deliver solutions aligned to desired business outcomes.
• Create and own annual business plans for a portfolio of high-profile accounts, ensuring alignment with organisational strategy and clear pathways to overachieving goals.
• Develop and maintain a strong sales pipeline to ensure accurate forecasting and consistent overachievement of revenue and margin objectives.
• Act as a thought leader by challenging client assumptions, leveraging industry insights, and shaping strategic conversations to secure long-term IT service engagements.
• Develop multi-year client account plans that define mutual goals, strategic alignment, and transformation roadmaps with clear accountability for outcomes.
• Own the creation and delivery of proposals, pricing models, and commercial terms to land high-impact propositions.
• Collaborate across commercial, legal, and delivery functions to negotiate and secure optimal outcomes for both the client and the organisation.
• Conduct regular business and service reviews to strengthen executive relationships, drive client intimacy, and ensure world-class delivery of agreed outcomes.
• Manage account profitability (for contracted clients), applying strong financial governance to maximise profit and growth across the contract lifecycle.
• Maintain close alignment with internal leadership on key opportunities, risks, and developments impacting client accounts.
• Act as the client’s strongest advocate, ensuring alignment to client needs, influencing internal priorities, and securing long-term value-based relationships.

Qualifications

• 5–10 years of experience managing small to medium enterprise accounts in a consultative sales or strategic account leadership role.

Required Skills

• Proven ability to lead and embed multi-disciplinary account teams across complex client environments.
• Strong track record in business development across Cloud, Data, Applications, and AI solutions.
• Experience or strong understanding of delivery management and end-to-end solution execution.
• Disciplined approach to account planning with proven execution and measurable results.
• Demonstrated ability to build strong rapport and trusted relationships with technology and business executives.
• Expert-level capability in translating business outcomes into technology-enabled solutions.
• Experience working within an ecosystem of internal capabilities, technology partners, and service providers.

Application details

Insight is an equal opportunity employer committed to diversity and inclusion. We encourage applicants from all backgrounds to apply. If your profile matches, we’ll be in touch within five business days.