Artificial Intelligence Consultant

AI Consultant (Froward Deployed)

Hybrid

Permanent role

About the Company

Insight Enterprises, Inc. is a Fortune 500 solutions integrator helping organizations accelerate their digital journey to modernize their business and maximize the value of technology. Insight’s technical expertise spans cloud and edge-based transformation solutions, with global scale and optimization built on 33+ years of deep partnerships with the world’s leading and emerging technology providers. In 2024, Insight had revenues of US$ 8.7 billion, and over 14,000 employees. It has a US$1.7 billion services business, bolstered by recent acquisitions in cloud, CRM, software engineering, and business consulting. In EMEA, Insight operates in Austria, Belgium, Bulgaria, France, Germany, Ireland, Italy, Moldova, Netherlands, Sweden, Romani, Saudi Arabia, Spain, Switzerland, UK, Ukraine, and United Arab Emirates.

About the Role

The AI Consultant/Forward Deployed Consultant is a highly customer‐facing role (90% client engagement) responsible for helping senior executives understand, adopt, and operationalise AI within their organisations. Unlike a traditional CTO, this role emphasises presales, customer influence, solution shaping, and executive‐level communication, rather than deep technical engineering. You will guide customers through AI strategy, value articulation, solution framing, and delivery oversight—grounding complex AI concepts into clear, actionable business outcomes. This role is ideal for someone who is confident presenting to large audiences, skilled at senior‐level selling, and comfortable leading AI conversations without needing to be a technical expert.

Responsibilities

• Customer Engagement & Executive Influence
• Act as the primary customer‐facing AI advisor for C‐suite and senior stakeholders.
• Lead discovery sessions to understand business challenges and identify AI opportunities.
• Build trusted relationships with decision‐makers across business and technology teams.
• Facilitate workshops, briefings, and roadmap discussions.

• Presales & Commercial Support
• Partner with sales teams to shape AI opportunities and drive deal progression.
• Present AI capabilities, value propositions, and solution concepts to senior audiences.
• Support RFP responses, proposals, and commercial discussions.
• Translate customer needs into clear solution outlines and delivery plans.

• AI Strategy & Solution Framing
• Ground customers in the fundamentals of AI, LLMs, and emerging capabilities.
• Define high‐level architectures, workflows, and use‐case prioritisation (no deep coding required).
• Create compelling deliverables: strategy decks, business cases, solution outlines, and POVs.
• Ensure solutions are feasible, scalable, and aligned with customer goals.

• Delivery Oversight & Customer Success
• Work with technical teams to ensure solutions meet customer expectations.
• Provide ongoing guidance during implementation, acting as the customer’s strategic partner.
• Identify risks, manage expectations, and ensure successful adoption.
• Capture learnings and feed them back into product and delivery teams.

• Thought Leadership & Evangelism
• Present at customer events, executive briefings, and industry forums.
• Communicate AI trends, best practices, and real‐world impact in a clear, accessible way.
• Contribute to reusable assets, playbooks, and customer‐facing materials.

Qualifications

• Strong presales experience selling to senior stakeholders (Director, VP, C‐suite).
• Exceptional communication and presentation skills—comfortable with large audiences.
• Ability to simplify complex AI concepts for non‐technical leaders.
• Proven ability to influence decisions and drive customer alignment.

Required Skills

• Solid grounding in AI concepts, LLMs, and enterprise use cases.
• Ability to articulate value, risks, and implementation considerations.
• Experience shaping AI or digital transformation initiatives (technical depth not required).
• Experience in consulting, customer success, or solution architecture roles.
• Strong problem‐solving, facilitation, and stakeholder‐management skills.
• Ability to create high‐quality deliverables (presentations, roadmaps, proposals).
• Comfortable working in fast‐moving, ambiguous environments.

Preferred Skills

• Enjoys being in front of customers and leading strategic conversations.
• Has strong presales instincts and can sell vision, value, and outcomes.
• Wants to work in AI without needing to be a deep technologist.
• Can bridge business needs with high‐level technical possibilities.
• Is energised by evangelising new technology and shaping customer strategy.