Head of Systems Quality

HM Land Registry (HMLR) is undertaking one of the largest digital transformation programmes in government, modernising the systems and services that underpin property ownership in England and Wales. As Head of Systems Quality, you'll play a vital leadership role in shaping how quality is defined, measured and Embedded across HMLR's complex digital estate. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and full Civil Service benefits. Flexible, hybrid working from a choice of 14 HMLR Locations.

HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion. This enables over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales.

It is now an exciting opportunity to join HM Land Registry as the Head of Systems Quality on a fixed term appointment for 2 years and possible extension to a permanent placement.

Job summary

The Head of Systems Quality and provides strategic leadership for quality engineering across HM Land Registry's digital services, establishing technical standards and frameworks that ensure reliable, secure and maintainable systems. Through oversight of quality practices across development teams and domains, this role drives consistency in how HM Land Registry builds and tests its systems while enabling teams to meet their unique service delivery needs.

The role carries senior responsibility for quality across HM Land Registry's diverse technology estate, from traditional register systems to modern digital services. By establishing organisation-wide quality governance and growing technical testing capability, you will ensure HM Land Registry's systems maintain public trust while enabling rapid delivery of secure, high-quality digital services.

Key Responsibilities

• Define and implement quality standards and testing frameworks across HMLR's systems and services.
• Lead HMLR's strategic approach to quality engineering, working across the organisation to drive technical excellence and modern approaches to delivery of high quality solutions
• Establish organisation-wide quality governance that balances system assurance with delivery pace.
• Oversee development of technical testing infrastructure and tools
• Define career paths and develop quality engineering capability
• Partner with senior leaders across Architecture, Infrastructure, Product and Engineering to align on a unified quality strategy.
• Own strategic quality direction and governance at senior leadership level
• Promote a culture where "quality" is seen as shared accountability across delivery teams.

Essential experience

• Extensive experience in quality engineering, including significant time leading organisation-wide testing practices
• Deep understanding of modern testing approaches and frameworks, with a background in quality engineering and test automation at enterprise scale
• Demonstratable success in building and leading communities of practice while developing quality engineering capability through coaching and development
• Experience designing and implementing quality governance frameworks that balance delivery speed with assurance and risk management, supported by clear performance metrics.
• Proven ability to influence and align diverse stakeholder groups around quality approaches, particularly Product and Quality Assurance teams in a user-centred environment
• Practical experience developing or implementing technical testing tools and processes at scale, ideally with a background in test design and coverage approaches

Location

• Expectation is to be working from the advertised office 60% of your time across the month (typically 3 days/week), hours are flexible and condensed hours are an option.
• Locations available: Croydon, Birkenhead, Coventry, Durham, Weymouth, Gloucester, Kington upon-hull, Leicester, Nottingham, Peterborough, Plymouth, Warton, Swansea, Telford

Salary
Civil Service Grade: G6
Croydon - £78,213
National - £73,347

Benefits

• Over 29% employer pension contribution
• Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays
• A clear progression Pathway inc. personalised training and development plans including expensed accreditations with training days set aside
• Flexi-time scheme (You decide what working hours work best for you)
• Opportunity to work condensed hours
• Social and sports club
• Access to our employee assistance programme for counselling and support on a wide range of issues
• Interest-free loan for season tickets
• Cycle to work scheme (salary sacrifice).
• HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working.
• Further information
• Please apply with a CV that has evidence against the 'Essential skills' listed above.
• HMLR does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

If you are a technology leader with a passion for quality engineering and assurance and have the vision to shape how modern, user-centred digital services are delivered at scale then we'd love to hear from you. Join HM Land Registry and help ensure the systems that underpin property ownership remain secure, reliable and trusted for years to come. Apply now or contact Zee in complete confidence.