Learning Management System Administrator

LMS Administrator

Location: South West England (Hybrid working available)

Salary: £27,000 – £32,900 per annum

Contract: Permanent, full-time (37.5 hours per week)

An established not-for-profit organisation is seeking a skilled Learning Management System (LMS) Administrator to join their Learning Solutions team. This role is ideal for someone who enjoys problem-solving, supporting clients, and managing digital learning environments.

You’ll be responsible for the day-to-day administration, maintenance, and support of Moodle-based learning platforms used by a wide range of clients. You’ll also play a key role in client onboarding, data migration, and ensuring the smooth running of digital learning systems.

Key Responsibilities

• Provide daily operational and technical support for digital learning systems.
• Act as a point of escalation for complex LMS issues.
• Support the implementation and onboarding of new clients, configuring their learning environments.
• Manage client and learner data in line with GDPR and internal data protection policies.
• Create and maintain user guides, internal documentation, and knowledge base articles.
• Work with internal teams and clients to deliver excellent service and system performance.
• Support platform migrations and contribute to process improvements.

Essential Skills & Experience

• Strong knowledge of Moodle or similar LMS platforms.
• Experience providing technical and administrative LMS support.
• Confident in troubleshooting and resolving system or content issues.
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to manage competing priorities.

Desirable

• Experience with Moodle Workplace.
• Understanding of SCORM and other eLearning standards.
• Intermediate Microsoft Excel skills.
• Knowledge of project management principles.

Why Apply?

• Join a supportive, purpose-driven organisation making a real impact in workforce development.
• Hybrid working options and modern office.
• Opportunities for professional development and career growth.