Data Insights Analyst

Data Operations & Insights Analyst
Location: Cardiff Outskirts (Hybrid – minimum 3 days onsite)
Salary: £40,000–£50,000 DOE
Type: Permanent, Full-Time

The Role
We’re looking for a skilled Data Analyst who can do more than just crunch numbers. You’ll be responsible for the end-to-end management of our data – from building and maintaining our data warehouse, to driving data quality, analysis, and reporting that directly supports business decisions.

You’ll work across the company, supporting data governance, compliance, and insight generation. There’s a strong focus on improving how data is collected, stored, and used – and making sure everyone across the business understands the value of it.

What You’ll Be Doing
Governance & Quality

• Develop and maintain our Data Governance Framework

• Own data quality monitoring, audits, and issue management

• Ensure consistent, accurate, and reliable data across all systems

Data Integration & Warehousing

• Build and manage a centralised data warehouse

• Apply ETL processes to extract, transform and load data

• Integrate data across platforms using APIs, Celigo, Make

• Keep documentation updated in the IT Knowledgebase

Analysis & Insights

• Build and maintain dashboards and MI reports

• Analyse complex datasets to uncover trends, insights, and performance gaps

• Present findings clearly to non-technical stakeholders

• Work closely with teams to support data-driven decisions

Compliance & Lifecycle

• Support GDPR compliance and Data Lifecycle Management

• Contribute to maintaining Cyber Essentials and ISO27001 standards

Training & Culture

• Promote data literacy across teams

• Deliver internal training on Power BI, Excel and other data tools

• Embed data metrics into team performance tracking

What You’ll Need
Top 5 Must-Have Competencies

• Strong communication skills – clear, concise and confident

• Experience with data modelling, data warehousing, and ETL processes

• Excellent problem-solving and critical thinking skills

• High attention to detail and accuracy

• Qualification in Data Science, IT, Statistics, Maths, or similar

Also Important

• Proven experience in a Data Analyst or similar role

• Hands-on skills with SQL, Power BI, DAX, Excel

• Experience working with NetSuite, Salesforce, or other Tier 1 systems (desirable)

• Comfortable with APIs, cloud storage (e.g. Azure), and data integration tools

• Solid documentation and process discipline

Ready to Apply?
If you know your data inside out, have the right mindset, and want to help shape how a business uses its information – we want to hear from you, please apply for more details, thanks!