Lead Product Manager - Newport

Lead Product Manager - Newport About the job
Job summary
Please note: Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification, Benefits and Things you need to know sections have been emphasised
Lead Project Manager
Working with the Service Owner, the Lead Product Manager will make sure that the service provides the best possible experience for our customers and users prioritising the work against a product backlog and roadmap on a value basis.
This role sits at the heart of IPO's transformation programme, supporting the delivery of our live Patents service as part of Phase 1, while driving forward the redesign of Trade Marks and Designs services in Phase 2. The successful candidate will operate across both delivery landscapes-ensuring continuity and improvement in live services, while shaping future-state design for services yet to be transformed.
Working Style
This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport office.
The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.
Job description
Main duties consist of but are not limited to:

• Collaborate with Service Owners to develop a product vision and strategy, and be accountable for service innovation.
• Collaborate with peers to build and mature the IPO product profession and community of practice.
• Providing leadership and direction to the product teams.
• Owning products end to end, front to back.
• Creation, iteration and on-going maintenance of product roadmaps that supports IPO's transformation vision.
• Collaborate with stakeholders to resolve key decisions/escalations.
• Engage with Subject Matter Experts, stakeholders and users to inform prioritisation decisions.
• Share compelling product roadmap with business change and communication teams, articulate benefits for internal and external users.
• Supporting teams to define clear, detailed and actionable product requirements.
• Overall delivery of product and programme milestones
• Creation and management of metrics to measure the success of our products, using these metrics to drive business outcomes.
• Supporting the creation of business cases and spend control submission and subsequently ensuring work undertaken is in line with approved spend control authority.
• Ensuring that products are delivered on time and meet quality requirements. Support project and delivery professions to improve team velocity and estimation.
• Performing market research - keeping up to date with developments within IP and the tools and technology available to offer an improved product.
• Performing a range of programme management activities in support of the Service Owner, e.g. preparation of GDS spend controls and reports for Project and Programme Boards

Person specification
Essential criteria

• Experience of transformational digital service and product management.
• Leading multiple cross-functional agile delivery teams
• Managing relationships with suppliers & senior internal and external stakeholders
• Track record of delivering against a consolidated priority backlog within a complex programme environment.
• Designed, built, tested and released new digital services /products including formal governance gateway reviews.

This is a senior organisational role and aligns to the DDaT framework at 'Expert' level:
How to apply
Click the 'Apply now' button and complete the application form by providing the following:
CV

• Candidates to note: In order to capture your experience please complete the CV section of the online application form.
• Make sure it clearly shows how you meet the essential criteria listed in the Person Specification

750-word Personal Statement

• Use this to explain why you're suitable for the role.
• Structure your statement around the essential criteria in the Person Specification.
• Make sure to provide clear examples to show how you meet each requirement.

AI Usage
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below.
Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk)
If you require job-specific information, please contact Julyan Elbro
E-mail:
Telephone: 01633 813722
Behaviours
We'll assess you against these behaviours during the selection process:

• Leadership
• Delivering at Pace
• Managing a Quality Service
• Changing and Improving
• Making Effective Decisions

Benefits
Alongside your salary of £73,899, Intellectual Property Office contributes £21,408 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
When working at the IPO you can expect:

• A flexible working scheme with excellent development opportunities
• 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave
• Family friendly policies that support modern working families and individuals with caring responsibilities
• A variety of support functions; Staff Counselling Service, Peer to Peer Support Group
• Eligibility for special and office-wide bonus payments
• The opportunity to form part of our many inclusive network groups, find out more by looking at Intellectual Property Office (IPO) (diversityjobsgroup.com)
• A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities
• Free car parking is available on site at our Newport office
• On-site shop, restaurant and coffee shop at our Newport office

For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert.
Please note that benefits may be subject to change.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
Additional details on security and vetting
Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance .
For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance.
Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK
If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact
The assessment process will comprise of the following:
Stage 1 - Sift
An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements:
Experience
Your 750 word personal statement will be used to assess your suitability for the role.
Stage 2 - Interviews
If invited to interview Behaviours and Experience based questioning will be used.
Please note candidates that proceed to the interview stage will be required to deliver a presentation. Details will be provided in the invite to interview information.
Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation.
Interviews for this role will be carried out in person at our Newport Office.
Reserve List
This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order.
The successful candidate would be expected to remain in the role for a minimum of 12 months before applying for another role.
Applicants to note: IMPORTANT: CVs sent direct to the IPO will not be accepted.
This post is being advertised to Internal , Across Government and External candidates at the same time.
Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment.
We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information.
In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text.
If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via;
For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .
See our vetting charter (opens in a new window) .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .