Head of Product

Head of Product / Product Director / VP Product | £110-130k + bonus | B2B SaaS | UK Remote | TravelTech

Working for a fast-growing, PE-backed B2B SaaS business, the Head of Product / Product Director / VP Product will take ownership of the product strategy, roadmap and delivery across a mission-critical platform used by airlines and airports globally.

This is a senior leadership role, reporting to the Chief Product and Technical Officer, created to shape the future of the product portfolio as the business continues to scale.

The Head of Product / Product Director / VP Product will lead the evolution of both existing products and new capabilities, ensuring the roadmap is commercially focused, customer-led and aligned to the wider company strategy.

The role will work closely with engineering, commercial, customer success, marketing and partner teams to deliver high-impact SaaS products in a complex, enterprise and real-time environment.

The Head of Product / Product Director / VP Product will:

• Own the product strategy, vision and roadmap across the core platform and emerging product lines
• Translate market, customer and industry insight into a clear product direction aligned to company strategy
• Lead product discovery to validate which problems are worth solving before development begins
• Use customer interviews, product analytics, user personas, story mapping and prototyping to shape product decisions
• Balance commercial priorities, technical constraints, operational risk and customer value when making roadmap choices
• Lead the end-to-end product lifecycle across discovery, definition, development, launch and iteration
• Identify where AI can create genuine customer value and build this into the product roadmap
• Implement AI adoption across the product organisation to improve research, discovery, requirements drafting and decision-making
• Build and nurture early adopter customers willing to co-create, test and provide structured product feedback
• Work with Engineering leadership to improve the operating model between discovery and delivery
• Partner with Commercial teams on product positioning, pricing, go-to-market strategy and enterprise sales cycles
• Equip Sales and Customer Success with the product narrative, enablement assets, demos and release readiness needed to support adoption
• Track and improve key product KPIs including adoption, retention, revenue performance and benefit realisation
• Represent the business at industry events, providing thought leadership across travel communications and passenger experience
• Lead product integration strategy for acquired businesses, aligning new capabilities with the wider platform and product vision
• Build, lead and mentor a high-performing product team across Product Management, Product Ownership and UX Design
• Create a culture of ownership, curiosity, evidence-based decision-making and commercial accountability

Candidates for the Head of Product / Product Director / VP Product role must have:

• Significant product management experience, including senior leadership experience within B2B SaaS, ideally in aviation tech, travel technology, messaging platforms or real-time communication systems would be highly advantageous
• Experience owning product strategy, roadmap and delivery in complex enterprise environments
• A strong track record of launching and scaling commercially successful B2B SaaS products
• Strong technical understanding across APIs, cloud platforms, integrations and data flows
• Experience working closely with engineering teams to connect product discovery with delivery
• Strong product discovery experience, including customer research, product analytics, personas, journey mapping or story mapping
• Commercial acumen, with experience contributing to revenue growth, pricing, positioning or go-to-market strategy
• Experience using product KPIs to measure adoption, retention, customer value and commercial impact
• Experience leading and developing product teams across Product Managers, Product Owners or UX Designers
• The ability to influence senior stakeholders across commercial, engineering, customer success and leadership teams
• Comfort working in a scaling environment with significant ownership, ambiguity and pace
• Experience releasing AI features into an enterprise B2B product would be highly advantageous

The opportunity:

This is a rare opportunity to step into a senior product leadership role with significant ownership, visibility and influence.

The role offers the chance to shape the product strategy for a growing B2B SaaS business, lead the evolution of a mission-critical global platform, and build commercially successful products.