Product Manager
Working for a fast-growing B2C fintech business, the Product Manager / Senior Product Manager / Founding Product Manager will take ownership of the product strategy, roadmap and delivery across a digital cross-border money transfer platform.
This is a key product role, reporting directly to the founders, created as the business makes its first dedicated product hire and continues to scale.
The Product Manager / Senior Product Manager / Founding Product Manager will lead the evolution of both the existing mobile and web platform and new product capabilities, ensuring the roadmap is commercially focused, customer-led and aligned to the wider company strategy.
The role will work closely with engineering, compliance, operations, marketing, treasury and customer support teams to deliver high-impact digital products in a regulated B2C fintech environment.
The role can be based in London or Birmingham, with a hybrid working pattern of 2–3 days per week in the office.
The role offers a £60,000–£80,000 base salary, with flexibility for exceptional candidates, alongside a bonus, performance-linked equity and wider benefits package.
The Product Manager / Senior Product Manager / Founding Product Manager will:
- Own the product strategy, vision and roadmap across the core digital money transfer platform
- Take ownership of the end-to-end customer journey across registration, KYC, payments, transfers and customer support
- Translate market, customer and business insight into a clear product direction aligned to company strategy
- Identify friction across the customer journey and improve conversion, usability and overall customer experience
- Gather business requirements and translate them into clear product specifications
- Lead the end-to-end product lifecycle across discovery, definition, development, launch and iteration
- Manage and prioritise the product backlog using Agile methodologies
- Lead new feature delivery and third-party integrations across payment providers, APIs and external partners
- Improve customer communications across the product, including notifications, error messaging and in-app guidance
- Work closely with Engineering to ensure product priorities are translated effectively into delivery
- Partner with Compliance to ensure product development aligns with FCA, AML/CFT and wider regulatory requirements
- Work closely with Operations, Marketing, Treasury and Customer Support to ensure product decisions support wider business objectives
- Use customer insight, product analytics and market trends to inform roadmap decisions and product priorities
- Identify opportunities for AI and emerging technology to improve customer experience and operational efficiency
- Help establish the product processes, ways of working and product culture required as the company continues to scale
- Support expansion into new markets and payment corridors by ensuring the platform and customer journey can scale effectively
Candidates for the Product Manager / Senior Product Manager / Founding Product Manager role must have:
- Product management experience gained within a payments provider or payments-led fintech
- Strong B2C product management experience
- Experience owning product strategy, roadmap and delivery across digital products
- Experience delivering and improving mobile and web products
- Strong understanding of digital payments, payment journeys and payment APIs
- Experience working closely with engineering teams to translate business requirements into delivered products
- Strong customer journey and UX experience, with a track record of identifying and removing friction
- Experience managing product backlogs and delivering features within Agile environments
- Strong stakeholder management skills across technical and non-technical teams
- The ability to operate hands-on in a small, scaling business with significant ownership and ambiguity
- Experience within remittance, cross-border payments, digital banking or mobile wallets would be highly advantageous
- Experience working within a regulated financial services environment would be highly advantageous
The opportunity:
This is a rare opportunity to become the first dedicated product hire within a growing fintech business with significant ownership, visibility and influence.
The role offers the chance to shape the product strategy for a scaling B2C business, work directly with the founders, and lead the evolution of a digital cross-border money transfer platform.