ICT Apprentice (VAC-01299)
Role
As an IT Apprentice, you will be an essential part of the team, responsible for provisioning new equipment and working as 1st line Support on the helpdesk to resolve IT queries in line with SLAs. This is a perfect opportunity to develop your IT skills and reach your true potential.
In this role, you'll work towards your Information Communication Technician Level 3 qualification, delivered by the training team at JBC Skills Training.
A Typical Day in the Job:
Prepare and configure new hardware to be installed at customers sites
Provide 1st line helpdesk support to customers
Log and respond to tickets on the helpdesk
Work towards delivering a high-quality IT support service in line with target SLAs
Shadow the rest of team on customers site to gain a broader understanding of other technologies
Training
Information Communications Technician Apprenticeship L3 including Functional Skills in Maths and English if required.
In this role, you'll work towards your Information Communication Technician Level 3 qualification, delivered by the training team at JBC Skills Training.
- Progression once Apprenticeship is completed e.g. potential employment
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- LIFETIME TRAINING GROUP LIMITED
- Working Week
- Monday - Friday, 9.00am to 5.30pm.
- Expected Duration
- 15 Months
- Positions Available
- 1
- Closing Date
- Thursday, 6th June 2024
- Start Date
- Thursday, 13th June 2024
Desired Skills
- Team Working
- Organisation Skills
Qualifications
- None required Other, grade None required (Desired)
About the Employer
- Company
- Intequal - Port Solent
- Location
- Edison Buildings Electric Wharf, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,000.00
- Posted
- Company
- Intequal - Port Solent
- Location
- Edison Buildings Electric Wharf, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,000.00
- Posted