IT Support Engineer - North West UK

IT Support Engineer

Skelmersdale | Permanent | Office Based

Looking for a support role where you can genuinely develop your infrastructure skills rather than simply reset passwords?

Our client is one of the UK's largest specialist management organisations, operating nationally and investing significantly in technology, digital transformation and business growth.

As their internal IT function continues to expand, they're looking for an experienced IT Support Engineer to become a key member of their technology team based at their Skelmersdale headquarters.

This is a broad technical position offering exposure across infrastructure, end-user computing, Microsoft technologies, telephony, networking and business systems, alongside involvement in ongoing IT improvement projects.

The Role

Reporting into the Infrastructure Manager, you'll support users across the organisation whilst helping maintain and improve the company's technology estate.

Responsibilities include:

• Delivering 1st and 2nd Line IT support
• Supporting Microsoft Windows desktop and server environments
• Managing Microsoft 365 and Active Directory
• Monitoring infrastructure, backups and security
• Supporting Hyper-V and virtual environments
• Assisting with SQL databases and business systems
• Administering telephony platforms
• Working on hardware refreshes and infrastructure projects
• Maintaining documentation and IT standards
• Helping drive continuous improvement across the IT function

We're looking for someone with experience of:

• IT Support Engineer
• IT Technician
• 2nd Line Support
• Service Desk
• Microsoft Windows
• Windows Server
• Active Directory
• Microsoft 365
• Hyper-V
• SQL
• Networking
• ITSM platforms

Why Join?

This is a fantastic opportunity to join a stable, growing organisation where technology is viewed as a genuine business enabler rather than simply a support function. You'll gain exposure to a broad technical environment, work closely with experienced IT leadership and contribute towards projects that directly impact the wider business. As the company continues to grow through investment and acquisition, there will be genuine opportunities to develop your career alongside it.