Business Analyst

About International Beverage

International Beverage is a dynamic global drinks company, established in 2006 as the international arm of ThaiBev. We specialise in building distinctive, premium brands for global growth - led by our award‐winning Scotch whiskies and complemented by some of the world’s fastest‐growing beers, spirits and liqueurs.

Our portfolio includes Old Pulteney, Balblair and Speyburn single malt Scotch whiskies, Hankey Bannister blended Scotch whisky, Caorunn Gin, Phraya Rum, Larsen Cognac, The Reid Vodka and Cardrona Whisky.

Across blending, distilling, sales, marketing and our business support teams, our people bring expertise, passion and a commitment to living our values: Collaboration, Caring for Stakeholders and Creating Value.

We are proud to be recognised as a Great Place to Work - where people can grow, innovate, and thrive.

About The Role

The Business Analyst (BA) plays a key role in enabling successful change by ensuring that people, processes, and technology are aligned and ready before, during, and after implementation.

The BA works with stakeholders to understand business needs, assess the impact of change, define and analyse requirements, and map processes to support effective initiation and delivery of change.

The role also supports the planning and co‐ordination of readiness activities to enable adoption and benefits realisation once solutions move into business‐as‐usual. This role spans the full change lifecycle, supporting initiatives of varying size and complexity across multiple functions, and promoting consistent, mature ways of working.

The BA bridges business need and technology delivery — working across the change portfolio to ensure readiness and adoption, while also owning the requirements lifecycle for new and enhanced business applications. As the Business Applications function matures, the role will progressively shift toward deeper application ownership, system optimisation, and technical solution design.

Main Responsibilities

• Requirements gathering & analysis: Facilitate workshops, document requirements in the appropriate format, and validate with stakeholders, ensuring delivery teams have clear, agreed, and decision-ready inputs that reduce rework and misalignment.
• Application requirements & enhancement: Own the requirements lifecycle for new and enhanced business applications — from opportunity identification and options appraisal through functional specification, solution validation, and post-implementation review — ensuring solutions are fit for purpose, well-documented, and aligned to the technology roadmap.
• Process mapping & improvement: Map as-is and to-be processes and drive measurable continuous improvement resulting in simpler, more efficient ways of working that support consistent and scalable change.
• Impact assessment: Conduct impact assessments to identify the risks and dependencies of change to ensure initiatives are designed and sequenced with a clear understanding of their people, process, and operational impacts.
• Readiness & deployment: Plan and co-ordinate readiness activities including comms, training and UAT to enable confident adoption and minimise disruption at go-live.
• Benefits realisation: Define benefit measures at initiation, track realisation post-deployment, and report outcomes to project sponsors and the PMO.
• Governance: Support best practice, good project governance and agile ways of working through development of artefacts and participation in key ceremonies and routines, helping embed consistent, proportionate ways of working that improve delivery maturity over time.
• Demand intake & prioritisation: Own the intake of new demand from business stakeholders, ensuring requests are clearly scoped, justified against business value, and prioritised in partnership with function leads.
• Manage and own your professional development in order to achieve your work objectives and your career and personal goals.

About You

Essential

• Experience in requirements gathering and analysis.
• Experience translating business requirements into functional specifications for software or system delivery.
• Demonstrable process improvement experience.
• Experience in planning and co-ordinating people-focused activities.
• Strong analytical and problem-solving skills.
• Exceptional stakeholder engagement and facilitation skills.
• Exposure to structured project environments.
• Ability to manage multiple priorities.

Desirable

• Familiarity with ERP, BI, or business application environments.
• Experience with solution evaluation or vendor assessment.
• Experience in digital transformation.
• Experience in standardising governance processes.
• Experience in process mapping and analysis.
• Formal training or certification (e.g. Lean, BCS, Agile, Prosci / ADKAR).uding equality, diversity, and inclusion.

Package

• 35 days holiday
• Attractive pension
• Health cash plan
• Life assurance
• Product allowance and staff discount
• Flexible working
• Early finish on Friday

Why International Beverage

At International Beverage, we take pride in fostering a workplace culture that goes beyond the ordinary. Our commitment to employee well-being is reflected through our Employee Assistance Program (EAP), providing comprehensive support for personal and professional challenges. Enjoy the convenience of free parking and take advantage of our cycle-to-work scheme, encouraging a healthy and sustainable commute. We prioritise your health with a range of well-being initiatives and ensure our employees are valued through offering the Real Living Wage. At the heart of our corporate social responsibility, engage in meaningful charity and volunteering activities, contributing to the communities we serve. Become a brand ambassador through our exciting program, offering opportunities to travel and participate in exclusive events. Join us at International Beverage, where every day is an opportunity to make a difference, and our brand events exemplify why it's truly great to work with us.

We prioritise diversity, inclusion, and respect. We are committed to cultivating a workplace where differences are celebrated, and each individual feels heard and appreciated. We believe in keeping it simple: diversity is our strength, inclusion is our culture and, respect is our foundation.