Change Manager

Manchester (Hybrid - 3 days office / 2 days remote) Up to £60,000 + bonus Permanent | Full-Time (40 hours/week)

Are you a commercially minded product operator who also loves driving real, tangible change? Do you thrive in a fast-paced, hands-on environment where your impact is seen across product launches, internal transformation and customer experience? If so, we want to hear from you.

We're working with a high-growth, customer-first business in the Manchester area - one that combines smart digital tools with human support to deliver a standout journey in consumer finance. Consistently rated as a world-class employer, their model is built on innovation, ambition, and a genuine care for their customers and people.

They're now looking to hire a Product & Change Lead - a versatile, delivery-focused product operator who can wear multiple hats. One week you might be launching a new ancillary product (like warranty or servicing), the next leading a cross-functional initiative to improve internal tooling or operations.

Launching & Scaling New Products

• Own the end-to-end rollout of new services (e.g. warranty, breakdown, servicing)

• Collaborate with commercial, data, tech and operations teams to define, launch and refine propositions

• Support go-to-market plans and ensure smooth operational implementation

• Help test new ideas, iterate rapidly and scale the ones that work

Leading Change & Driving Delivery

• Step into high-priority initiatives across the business that need structure, pace and clear ownership

• Lead short- and medium-term change projects - from new tools to process redesign

• Act as a delivery lead, coordinating stakeholders and ensuring progress is unblocked

• Provide clear, regular updates to senior stakeholders

• 3+ years in product, change, or transformation environments

• Hands-on experience launching products or services, ideally with a commercial lens

• A natural organiser - structured, methodical, and calm under pressure

• Great with people - able to bring teams together and manage communication at all levels

• Comfortable working cross-functionally across ops, tech, commercial and finance

• Equally happy rolling up your sleeves, running a stand-up or drafting comms yourself

• Curious, energetic and motivated by creating clarity in complexity

• Join a genuinely values-led business, named a "World-Class" company to work for by Best Companies

• Be part of a company that combines strong digital capability with human service

• Work on high-impact projects from day one, with real ownership

• Hybrid working - 3 days in central Manchester office, 2 days from home

• Salary up to £60,000 + bonus

If you're a product operator with a delivery mindset - someone who's equally at home driving customer propositions and internal transformation - this is a rare opportunity to join a progressive, people-first organisation at the right time.

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, s