Digital CM Architect

Role: Lead Copilot Studio & Power Platform Engineer
Location: London, UK
Experience: 8+ years

Role Overview

We are looking for a Lead Copilot Studio & Power Platform Engineer to design, develop, and scale intelligent agent-based solutions leveraging Microsoft Copilot Studio, Power Platform, and Azure AI. The ideal candidate will have strong hands-on experience building production-ready agents, integrating enterprise systems, implementing advanced AI patterns, and driving end-to-end solution life cycle from architecture to deployment.

Key Responsibilities

• Lead design & development of Microsoft Copilot Studio agents and Power Platform solutions (Canvas apps, Model-driven apps, Power Automate, Dataverse).

• Build custom connectors, actions, and complex REST API integrations.

• Implement RAG pipelines, configure Semantic Index, and build enriched contextual responses.

• Develop and manage AI Builder models including data preparation, labelling, training, evaluation, and retraining workflows.

• Apply Power Platform ALM/DevOps practices (pipelines, packaging, versioning, environment strategy).

• Design conversational flows, prompts, UX, and interactive elements (adaptive cards).

• Optimize agent performance, user experience, and adoption metrics.

• Ensure security, compliance, and Responsible AI governance across all solutions; deliver architecture documentation and runbooks.

• Collaborate with cross-functional teams, guide engineers, and take POCs to production.

Must-Have Skills

• Proven hands-on experience building production Copilot Studio agents.

• Strong Power Platform expertise: Power Apps, Power Automate, Dataverse, Custom Connectors.

• Strong integration skills using REST APIs, Azure Functions, Logic Apps.

• Experience with AI Builder, LLM concepts, prompt engineering, RAG, embeddings, and agentic AI patterns.

• Familiarity with Azure OpenAI/Azure AI, cloud native design patterns.

• Power Platform ALM/DevOps experience.

• Experience using MCP Servers with agents.

• Strong understanding of multi-agent workflows, reasoning engines, decision engines, autonomous agents.

• Excellent communication skills and ability to collaborate with business users.