Senior HCM Functional Consultant ( Core HCM, Benefits, Adv Compensation, Talent Management, Performa
Responsibilities
- Provide post-production support and enhancement services in multiple areas of Workday HCM and serve as the subject matter expert to assist fellow team members and clients
- Participate in advisory, planning and implementation of additional Workday HCM modules by documenting requirements, mapping processes, and implementing best-practice configuration
- Manage client relationships and resolves client support requests varying from operational support issue resolution, phase x implementations and enhancement projects, release planning, to strategic road mapping services
- Lead sessions with clients and team members to analyze and scope complex business requirements
- Prioritize and delegate requests and tasks by level of urgency, scope, complexity, and team availability
- Provide guidance to and collaborate with team members to research and resolve complex client requests
- Provide Workday best practices and ensure high quality deliverables
- Communicate effectively with clients to convey project updates, configuration recommendations, and Workday best practices
- Prioritize client's interest and proactively listen to ensure that work exceeds their expectations
- Actively foster internal relationships, share knowledge, and mentor other consultants, and contribute as a leader to grow our practice
- Take initiative to perform or delegate other related duties as needs are discovered, including internal projects
Looking for
- Strong understanding of core Workday competencies (business process, reporting, security) and deep expertise in one (or multiple!) Workday HCM functional areas
- Experience implementing/supporting Workday modules related to Core HCM, Benefits, Adv Compensation, Talent Management, Performance mandatory
- 8+ years of recent Workday experience implementing/Supporting Workday HCM modules
- Strong experience within Workday HCM deployments and operational support projects
- Ability to build and develop strong client relationships
- Excellent verbal and written communication skills
- Passionate about knowledge sharing
- Ability to learn technology quickly through instruction and self-training
- Ability to interact and collaborate effectively with clients and co-workers in a positive manner that engenders confidence and trust
- Good problem solver with ability to consider alternative and diverse perspectives