1st / 2nd Line Support Engineer - up to £35,000 - Insurance

Job title: 1st / 2nd Line Support Engineer Location: Aldgate Salary: £30,000 to £35,000 + Bonus + Benefits Start date: ASAP Working hours: 8:00am to 4:00pm

A globally renowned Insurance firm are looking for an 1st / 2nd Line Support Engineer to provide white glove support their growing user base. The 1st / 2nd Line Support Engineer will have the chance to progress their career and work their way up the ladder within the organisation due to their progression opportunities.

They are seeking someone who has a can-do attitude, excellent communication skills and is passionate about IT. The 1st / 2nd Line Support Engineer will receive training and annual performance reviews.

Essential skills - 1st / 2nd Line Support Engineer:

• Active Directory

• MS Teams

• Mobile Device support

• Imaging laptops

• Hardware Support

• Ticketing system experience

• Willing to learn

• Troubleshooting mindset

• Excellent customer service skills

Desirable skills - 1st / 2nd Line Support Engineer:

• Azure

• Intune

• ServiceNow

• Certifications

• Professional services experience

If you are keen to progress and work your way up the ladder within an organisation then please apply with a copy of your most up to date CV.IT Support / 1st Line Support Engineer / 1st / 2nd Line Support Engineer / Helpdesk Engineer / Service Desk Engineer / Service Desk Analyst