Senior Technical Program Manager

Iron Mountain is seeking a high-performing, motivated Senior Technical Program Manager to join our Data Centers team. In this role, you will be responsible for orchestrating contractual compliance and technical alignment for multimillion-dollar hyperscale data center builds. You will lead cross-functional, geographically distributed teams to ensure the successful, on-time delivery of complex multi-megawatt data center projects per contractual requirements.

What You’ll Do

In this role, you will

• Lead Project Execution: Coordinate the end-to-end delivery of hyperscale customer deployments, including white space readiness and fit-out, while managing critical path project schedules.
• Collaborate with Stakeholders: Serve as the primary point of contact between customers and internal teams (Sales, Design, Construction, and Operations) to ensure technical scope alignment and requirement fulfillment.
• Manage Risk and Compliance: Proactively identify and resolve blockers, manage customer scope changes, and ensure all deliverables align with organizational standards and contractual obligations.
• Scope: Manage customer scope changes and internal change requests including Non-Recurring Charges (NRCs), work orders, and technical scope updates.
• Customer Review: Review and interpret customer service orders, statements of work, and technical requirements to ensure project scope is understood and deliverable.
• Reviews: Coordinate hyperscale design reviews with customer engineering teams and internal design/construction teams to ensure technical scope alignment prior to deployment.

What You’ll Bring

The ideal candidate will have:

• Professional Experience: 10+ years of experience as a technical program manager supporting data center construction or infrastructure program management.
• Technical Expertise: Strong knowledge of data center infrastructure, including commissioning, power distribution, cooling systems, and rack-level fit-out environments.
• Leadership & Innovation: Proven ability to lead cross-functional spheres of influence, innovate processes, and excel in high-velocity, nebulous environments.

What We Offer

• Location: Remote role with a requirement for 15% travel.
• Compensation: Competitive salary and benefits aligned with your experience.
• Work-Life Balance: Flexible work options and generous paid time off to support your well-being.
• Health & Future: Comprehensive health, wellness, and retirement programs.
• Professional Growth: Opportunities for continuous learning and career advancement.