Education Administrator
Job summary
This post is only open for applications for internal applicants for Portsmouth Hospitals University NHS Trust and Isle of Wight NHS Trust
NHS Band 3 Salary:£25,760 - £27,476 per annum
Hours Per Week: Full time 37.5 hrs
Contract Type: Permanent
Main duties of the job
Are you organised, customer-focused and looking for an opportunity to support learning and development across the NHS?
The Learning, Education and Development (LEaD) Team is seeking an enthusiastic Education Administrator to provide high-quality administrative support for a wide range of education and training activities across Portsmouth Hospitals University NHS Trust and Isle of Wight NHS Trust.
Working as part of a busy and supportive team, you'll coordinate training bookings, maintain learning records, support the Trust's Learning Management System, respond to staff enquiries and help ensure colleagues have access to the training and development they need.
We're looking for someone with excellent organisational skills, strong attention to detail, good IT knowledge and a commitment to delivering outstanding customer service. Experience of working in an administrative environment and confidence using Microsoft Office applications are essential.
About us
Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.
The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.
Job description
Job responsibilities
Work as part of the Learning, Education and Development team to provide high quality, efficient and effective Learning, Education and Development activities.
Ensuring the effective management of course bookings on the Trust Learning Management Systems (LMS).
Providing a values-based customer focussed service.
Accurately record attendance and completion of training completed within the organisation or via e-Learning or the Trust LMS or appropriate learning database.
Dealing with general enquiries in relation to Education, Learning and Development in person, over the phone and via IT systems.
Provide administrative support to departmental trainers and facilitators with regard to delivery of learning and development activities.
Undertake general office administrative duties.
Liaise with staff at all levels within the Trust and Subject Matter Experts (SMEs) with regard to the efficient, effective delivery of internal training courses.
This is an excellent opportunity to join a team that plays a vital role in supporting workforce development and training compliance across our organisations.
As this team provides support across the group applications are welcome from colleagues on either site.
For full job details and person specifications please refer to attached Job Description.
For an informal discussion about the role, please contact the LEaD Team
Person Specification
Qualifications
- 5 GCSE grade C or above (or equivalent), including Maths and English
- Level 3 Business Administration or equivalent experience
- Knowledge of IT systems used by the Learning, Education and Development Team
Skills and Knowledge
- Good working knowledge of IT systems including Microsoft office applications and web-based systems
Experience
- Experience of working in a fast-paced corporate environment
Employer details
Employer name
Isle of Wight NHS Trust
Address
Queen Alexandra Hospital
Southwick Hill Road
Portsmouth
England
PO6 3LY
United Kingdom
Employer's website
https://www.iow.nhs.uk/