Application Support Engineer

IT Application Support Engineer
Remote (occasional travel to Central London)
£45,000 - £55,000

IT Application Support Engineer to deliver high-quality 2nd/3rd line support across our critical business applications. You'll ensure systems run smoothly, manage upgrades, and drive improvements that support international business growth.

Key technologies you'll work with:

  • Enterprise applications (ERP/CRM) and demonstrable knowledge of the full SDLC
  • AWS and Oracle DB experience
  • SQL databases & reporting tools (SSRS/Power BI or similar)
  • System upgrades, patches & integrations (APIs, Middleware)
  • Microsoft 365 & SharePoint
  • ITIL-based service management and security best practices

What you'll do:

  • Provide expert application support and incident resolution
  • Manage system changes, patches, and integrations
  • Collaborate with business users, vendors, and IT teams to optimise systems
  • Uphold data protection, information security, and compliance standards

What we're looking for:

  • Proven experience supporting enterprise applications and databases
  • Strong troubleshooting, problem-solving, and communication skills
  • Hands-on with reporting and data analysis tools
  • Comfortable working remotely with occasional travel to London

This is your chance to take ownership of a varied application landscape, making a real impact while enjoying a strong work life balance.

Please send your CV in application for a confidential discussion and full job details.

Company
Ivy Rock Partners
Location
London, United Kingdom
Hybrid / WFH Options
Employment Type
Permanent
Salary
GBP 45,000 - 55,000 Annual
Posted
Company
Ivy Rock Partners
Location
London, United Kingdom
Hybrid / WFH Options
Employment Type
Permanent
Salary
GBP 45,000 - 55,000 Annual
Posted