Performance & Data Officer

Performance & Data Officer

Salary: £36K
Contract: Permanent, Full-time
Hours: 37 hours per week

About the Role

We are looking for a Performance & Data Officer to join a growing Data & Insights team.

You will play a key role in producing corporate performance reporting, analysing data and providing insight to help teams make better, data-led decisions.

This is a hands-on role where you will work with Excel, Power BI, SQL and a range of datasets to monitor performance, identify trends and present clear insights to both technical and non-technical stakeholders.

You will also help ensure that performance information is accurate, consistent and properly governed.

Key Responsibilities

• Lead the regular reporting and monitoring of organisational performance.
• Develop, maintain and present accurate and timely performance and management information.
• Design and develop clear performance reports and dashboards using Power BI and other Business Intelligence tools.
• Analyse data from multiple sources to identify trends, issues and opportunities for improvement.
• Provide actionable insight to managers and senior stakeholders.
• Develop and monitor key performance indicators (KPIs) and ensure reporting is accurate and consistent.
• Review KPI definitions and counting rules to ensure performance measures accurately reflect business processes.
• Support data quality and governance activities, ensuring performance information is reliable and fit for purpose.
• Produce benchmarking information for internal and external stakeholders.
• Communicate performance information clearly to help promote a data-led culture.
• Work collaboratively with teams across the organisation on a range of data and performance initiatives.

About You

You will have experience working in a data analysis, performance, Business Intelligence or management information environment.

You will ideally have:

• Strong experience in data analysis and/or performance reporting.
• Advanced Microsoft Excel skills.
• Good knowledge of databases and SQL.
• Experience using Power BI to produce reports and dashboards.
• Experience working with integrated or multi-source datasets.
• Strong numerical and analytical skills.
• An understanding of performance measures and quantitative/qualitative data analysis.
• The ability to identify trends and turn data into meaningful insight.
• Strong communication skills, with the ability to explain complex information to non-technical audiences.
• Experience working across multiple teams and initiatives.
• A strong understanding of data quality and governance principles.

Desirable Experience

• Experience working in a regulated environment or social housing.
• Experience developing Power BI reports and dashboards.
• Experience with Microsoft Fabric.
• Experience using SQL or Spark to extract data.
• Knowledge of SSRS.
• Experience working in an Agile environment.
• Knowledge of data governance principles.
• Understanding of housing sector regulation.

What We're Looking For

We are looking for someone who is:

• Analytical and naturally curious.
• Proactive and solution-focused.
• Comfortable working with large and complex datasets.
• Able to challenge information and identify potential data quality issues.
• Confident communicating with both technical and senior stakeholders.
• Organised and able to manage multiple priorities.
• Focused on delivering accurate, high-quality work.

This role is subject to a Basic DBS check.