Systems Trainer
Systems Trainer
£400 - £430 per day (inside IR35) - Initial 3-month contract - 1-2 days per week from Birmingham office
Our Birmingham based client are looking for a Systems trainer to provides vital support and training to ensure digital competence and confidence across the full suite of organisational systems.
The role is responsible for working with a range of stakeholders, including customers, business users, support resources and suppliers to deliver effective learning solutions.
Key responsibilities for the Systems Trainer include:
- To create suitable learning interventions to support the development of colleagues digital skills, this includes face to face, virtual workshops, and eLearning, utilising the technology that is available
- Develop and maintain user-friendly manuals, E-learning modules, job aids, and guides that clearly explain systems and processes.
- Provide 1:1 coaching, remote support, and refresher training as needed to help colleagues to get the most from our systems.
- To deliver a regular calendar of engaging face to face and virtual workshops to support the development of digital skills and confidence.
Key skills and experience required for the Systems Trainer:
- Ability to build effective relationships and apply influencing skills with the ability to collaborate cross functionally
- Experience in supporting the delivery of projects from start to completion
- Training experience with IT systems (including as a systems administrator or power user)
- Excellent working knowledge & experience of using of Microsoft Office 365 suite.
- Awareness of data security and cyber hygiene
- Demonstrable use of Analytical tools such as Excel and Power BI
- Knowledge of in-house systems such as MRI (Housing Management System), ServiceConnect, REACT, HALO Webportal, GIS.
- Knowledge of AI adoption
- Knowledge and experience of training procurement systems