Business Administrator Apprenticeship

The apprentice will provide support to the sales team, through data entry and administrative tasks including entering information onto IT systems, responding to customer enquiries, photocopying, other admin duties. This position offers an opportunity to gain experience in a busy environment and develop a solid understanding of the sales process.

• Accurately enter data onto the company’s IT systems and maintain up-to-date records
• Provide general administrative support to the sales team, including photocopying, filing, and managing paperwork
• Respond to routine customer enquiries via phone and email, escalating complex queries as needed
• Support the team with order processing and updating customer records
• Assist with the preparation of reports, presentations, and other documents as required
• Help organise and maintain digital and paper filing systems.
• Ensure accuracy and confidentiality of customer and business information at all times
• Contribute to a positive, cooperative working environment

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Team working
• Non judgemental

• Maths and English GCSE, grade 4 or above (Essential)