Business Analyst/Application Specialist

We are x2 roles 1 with Assets and 1 with Corporate

Role Overview

The role is to support the change and optimisation agenda across a portfolio of Application used across our operated asset, working as a hybrid Business Analyst / Applications SME, with some Project Management accountability where required.

Working within a vendor and AMS led delivery model, the role will entail:

• Shaping scope and outcomes with business owners

• Translating business requirements into high quality functional designs

• Governing delivery through updates, testing, support and benefits tracking

• Acting as the functional SME and support escalation point for corporate applications

The role covers both change delivery and service ownership, ensuring solutions are stable, compliant, supportable, and delivering measurable business value.

Key Responsibilities

Discovery & Business Analysis

• Lead structured discovery with process owners and SMEs across corporate functions

• Define scope, objectives, success measures and target outcomes

• Map AS IS and TO BE processes and identify simplification and optimisation opportunities

• Elicit, document and manage requirements (user stories, use cases, acceptance criteria)

• Maintain end to end traceability from requirements through testing and release

Change Delivery & Release Management

• Shape and manage backlogs and delivery roadmaps (config vs enhancement vs process change)

• Coordinate delivery with AMS providers and application vendors

• Own UAT planning and execution, readiness activities, cutover and hypercare

• Support training, communications and adoption activities

• Track and articulate benefits realisation post implementation

Application & Service Ownership (SME)

• Act as the functional Subject Matter Expert for your application portfolio

• Ensure clean handover of changes into BAU with up to date documentation and knowledge articles

• Maintain support models, runbooks and operational procedures

Vendor & AMS Governance

• Act as the day to day interface with AMS providers and ISVs

• Prioritise backlog items, review estimates and delivery plans

• Support management of SOWs, SLAs, KPIs and Service Improvement Plans

• Ensure consistent standards across delivery, documentation and support

Integrations, Data & Non Functionals

• Lead functional outcomes across integrations (APIs, middleware, batch and file based interfaces)

• Define monitoring, error handling and reconciliation approaches with AMS teams

• Champion data quality, reporting enablement and interface documentation

• Embed non functional requirements including performance, availability, security and supportability

Controls, Risk & Compliance

• Ensure appropriate controls are embedded (SoD, JML, GDPR, audit controls)

• Maintain audit ready documentation and evidence

• Coordinate with Information Risk, Security and Architecture teams on risk management and remediation

Role Dimensions

• Multi-application portfolio spanning Hydrocarbon Accounting, HSSE, Control of work and maintenance solutions.

• Complex stakeholder set across business functions, AMS and ISVs; measurable outcomes and adoption focus.

Role Requirements

• Experience in a Business Analyst, Application Specialist or Application SME role

• Proven delivery of application enhancements, upgrades and integrations in an enterprise environment

• Practical experience working with applications supporting the Production line of Business such as Hydrocarbon Accounting, HSSE and Control of Work.

• Experience working with AMS providers and third party vendors

• Solid understanding of system integrations (APIs, middleware, batch/file interfaces)

• Strong documentation discipline and data quality mindset

• Experience operating within ITIL based service models and formal PMO governance

• Familiarity with Agile/Scrum and/or PRINCE2 delivery approaches

• Confident stakeholder engagement skills, with the ability to influence and challenge constructively