Digital Content Specialist

About us

JAKKS Pacific is a world leading designer, manufacturer and marketer of toys and fancy-dress costumes. Based in beautiful Santa Monica, with offices in the UK, Germany, Italy, and Hong Kong, we play every day by creating toys and costumes that delight and transform the lives of children.

We partner with the best and biggest entertainment companies in the world: Disney, Nintendo, Warner Brothers, Nickelodeon, Pokémon, Sega, and more. With our products on shelves in over 60 countries, we're proud to bring fans closer to the stories and characters they love.

Our mission is simple: to deliver fun, innovative, and high-quality toys that spark imagination and play.

Main purpose of the role

With ecommerce being core to our ambitious growth plans, we are looking for an experienced Digital Content Specialist to help rapidly grow our ecommerce business across EMEA.

Reporting to the VP Sales, International, you will be working closely with the in-territory sales and marketing teams, to develop and maintain best in class content and digital listings. A main aspect of the role will involve the use of data analysis to aid with forecasting, so we are looking for someone not only has an eye for detail and a keen interest in data analytics, but someone self-motivated and an expert user of Microsoft Office.

This role may involve international travel in market training purposes and attendance of trade fairs.

Key duties and responsibilities (other duties may be assigned)

Work closely with internal teams to create and manage best-in-class content for the UK market, as a foundation for pan EU roll out.

Provide internal training for EMEA teams.

Be responsible for upkeep of product listings and image library.

Create and manage brand pages across EMEA.

Obtain and upload relevant compliance documentation, working with the Hong Kong team.

Monitor customer feedback, reviews, and ratings and address any issues internally.

Support with implementation of online marketing campaigns, promotions, and initiatives.

Proactively monitor and report counterfeit listings and infringements.

Key relationships

Commercial Functions; Brand/Marketing, Sales,

In Territory Pan EU Teams

Operations

Key performance indicators

Maintain high level of Listings Health Score on Amazon

Support in-territory teams with roll out with agreed timescale, after home markets.

Education and experience

Experienced in Ecommerce channel (ideally 2 years) with Amazon

Experience in a fast-paced, consumer goods or licensed sector

Confident working with Microsoft applications (Word, Excel, PowerPoint)

Desirable:

Fluent in a second language (German, French, Spanish, Italian, Dutch)

Behavioural capabilities

Able to work independently and under minimal guidance / supervision.

Strong attention to detail and the ability to produce work at a high level of accuracy.

Able to handle multiple projects with deadlines simultaneously.

A real self-starter, proactive attitude

Excellent organisation skills