IT Systems Apprentice
JDR Cable Systems is offering an exciting opportunity for an IT Systems Apprentice to support our business operations and provide IT support to all members of staff. As an IT Systems Apprentice, you will have the chance to learn and grow while supporting the functions of the IT department within JDR Cable Systems.
Role
JDR Cable Systems is offering an exciting opportunity for an IT Systems Apprentice to support our business operations and provide IT support to all members of staff.
As an IT Systems Apprentice, you will have the chance to learn and grow while supporting the function of the IT department within JDR Cable Systems. You’ll work alongside experienced professionals who will help you develop your skills in IT systems and support all whilst studying nationally recognised qualifications.
Your role will include:
- Providing 1st Line Support to help resolve IT issues quickly and efficiently, ensuring smooth business operations.
- Assisting internal staff with support requests, ensuring issues are raised professionally and resolved in a timely manner.
- Taking ownership of support requests and following them through to resolution, ensuring the best customer service standards.
- Logging all reported issues into the Helpdesk Management System to keep internal customers updated on progress.
- Collaborating with senior technical staff to resolve urgent issues and ensure quick solutions. • Learning about the company’s network, systems, and procedures to provide efficient support to all teams.
- Working with the Helpdesk team to improve processes and meet the high expectations of internal users.
- Supporting remote offices globally, including in the UK, and the US, to help ensure business continuity.
- Contributing to creating and improving procedures to ensure the best possible IT support.
Training
- ICT (Information Communications Technician) Level 3 Apprenticeship Standard
- You will also receive full training and support from the Just IT apprenticeship team to increase your skills
- Your training will include gaining a Level 3 IT qualification
- Career progression opportunities
- Possibility to secure a full-time position after successful completion of apprenticeship
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- JUST IT TRAINING LIMITED
- Working Week
- Monday - Friday (9:00am - 5:30pm). Shifts TBC.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Monday, 30th June 2025
- Start Date
- Monday, 7th July 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Positive attitude
- Hard-working
- Motivated
- Passion for ICT
- Hardware and software
- Troubleshooting
- Built PC
Qualifications
- English GCSE, grade C/4 + (Essential)
- Maths GCSE, grade C/4 + (Essential)
About the Employer
JDR CABLE SYSTEMS LIMITED
JDR is Providing the Vital Connection to power a brighter tomorrow. In challenging offshore environments, JDR is a world-class provider of subsea technologies and services connecting the global offshore energy industry. Our flexible and innovative products enable vital control and power delivery for the renewable energy, offshore energy and energy infrastructure sectors. We are a key enabler of the energy transition and in the decarbonisation of our energy system to assist society in securing net-zero emissions by 2050.
- Company
- JDR CABLE SYSTEMS LIMITED
- Location
- Victoria Dock Greenland Road, Hartlepool, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
- Posted
- Company
- JDR CABLE SYSTEMS LIMITED
- Location
- Victoria Dock Greenland Road, Hartlepool, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
- Posted