Dialling Manager
Job Title: Apply below after reading through all the details and supporting information regarding this job opportunity.
Dialler Manager Location:
Manchester OR Preston (On-site) Salary:
Up to £40,000 per annum Hours:
09:00am - 17:00pm (Monday to Friday) JDR Recruitment is proud to be partnering with one of our key clients who operate across the country and worldwide. With a growing global presence and a people-first culture, our client is looking for a Dialler Manager who thrives on performance, optimisation, and results. Job Responsibilities:
Full ownership of Connex One / Connex AI dialler: campaigns, queues, workflows & rules.
Real-time performance optimisation: list penetration, recycle rules, time-to-call strategies.
Data-driven reporting: contact rate, SPH, conversion, and abandonment analysis.
Compliance leadership: DNC, consent management, and regulatory best practices.
Collaborating with cross-functional teams to exceed performance KPIs. Skills / Experience:
3+ years of hands-on dialler experience – Connex One or Connex AI is a must .
A proven track record in outbound sales or retention campaign optimisation.
Strong Excel and data handling skills – including file mapping and analysis.
Commercially minded, calm under pressure, and a confident communicator. Ready to take the next step in your customer service career? Apply now – we'd love to hear from you! JDRCC JDR is acting as an employment agency in relation to this vacancy.
TPBN1_UKTJ
Dialler Manager Location:
Manchester OR Preston (On-site) Salary:
Up to £40,000 per annum Hours:
09:00am - 17:00pm (Monday to Friday) JDR Recruitment is proud to be partnering with one of our key clients who operate across the country and worldwide. With a growing global presence and a people-first culture, our client is looking for a Dialler Manager who thrives on performance, optimisation, and results. Job Responsibilities:
Full ownership of Connex One / Connex AI dialler: campaigns, queues, workflows & rules.
Real-time performance optimisation: list penetration, recycle rules, time-to-call strategies.
Data-driven reporting: contact rate, SPH, conversion, and abandonment analysis.
Compliance leadership: DNC, consent management, and regulatory best practices.
Collaborating with cross-functional teams to exceed performance KPIs. Skills / Experience:
3+ years of hands-on dialler experience – Connex One or Connex AI is a must .
A proven track record in outbound sales or retention campaign optimisation.
Strong Excel and data handling skills – including file mapping and analysis.
Commercially minded, calm under pressure, and a confident communicator. Ready to take the next step in your customer service career? Apply now – we'd love to hear from you! JDRCC JDR is acting as an employment agency in relation to this vacancy.
TPBN1_UKTJ
- Company
- JDR Recruitment Limited
- Location
- Westminster, Greater London, UK
- Posted
- Company
- JDR Recruitment Limited
- Location
- Westminster, Greater London, UK
- Posted