Senior Product Associate - Fraud Product | International Consumer Banking (Chase UK)

Job Description

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role.

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.

JOB DESCRIPTION

Are you ready to make a real impact in digital banking? At Chase UK, you'll help deliver the next generation of fraud detection and decisioning capabilities. You'll collaborate with talented teams to protect customers and the bank, all while enabling seamless digital journeys. We offer opportunities for growth, learning, and career mobility in a dynamic, inclusive environment. Your expertise will help us build products that delight and safeguard our customers.

Job Summary:
As a Senior Product Associate - Fraud Product in the Chase UK Fraud Product team, you will drive the development and enhancement of fraud detection and prevention capabilities. You will focus on Transactional and Onboarding Fraud, ensuring strong controls while maintaining a high-quality customer experience. You will partner with Product, Engineering, Fraud Strategy, and data-focused teams to build and improve fraud controls, monitoring, and decisioning. Your work will directly impact customer trust and satisfaction, contributing to a collaborative and innovative team culture.

Job Responsibilities:

• Optimize fraud detection systems and customer experience across digital platforms

Design, implement, and enhance fraud capabilities and tooling in partnership with internal teamsManage vendor relationships, supporting onboarding and ongoing oversightTranslate emerging fraud risks into practical, measurable mitigationsCollaborate cross-functionally to ensure effective fraud controls and monitoringContribute to best practices and knowledge sharing across teamsSupport scalable, reusable approaches to control design and implementationBalance pace of delivery with strong governance and customer outcomesDrive fraud prevention for onboarding and transactional activitiesEvaluate vendor capabilities and support integration into technology stackContinuously improve fraud platform performance and processes

Required Qualifications, Capabilities, and Skills:

• Experience in a fraud role with exposure to policy, strategy, investigations, change delivery, or analytics

Ability to deliver in an agile environment and work across multiple stakeholdersHands-on experience managing and optimizing fraud prevention tools and vendorsStrong problem-solving and analytical skills in technical scenariosAttention to detail and ability to synthesize large datasets into clear decisionsAbility to evaluate vendor capabilities and drive continuous optimization

Preferred Qualifications, Capabilities, and Skills:

• Experience with tools such as Sira / Hunter, ThreatMetrix, Falcon, Arcot, RSA, FeatureSpace ARIC, or behavioral biometrics solutions

Familiarity with fraud prevention in digital banking environmentsKnowledge of payments, risk management, and cybersecurityExperience supporting integration of fraud tools into technology stacksAbility to contribute to scalable control design and implementationStrong communication and collaboration skillsPassion for continuous improvement and learning

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ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our

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ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. xxuwjjq Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.