IT Director (Hiring Immediately)

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Fashion should be fast, fearless, and future-ready. Customers demand style at speed. This business, like many other successful fashion businesses, delivers a seamless shopping experience powered by up-to-date technology and - critically - a team that ensures a smooth, safe digital space.

We're working with a fashion retail business that is looking for an IT Director to lead their tech team and work closely with the rest of the senior leadership team.

The Role:

As IT Director, you'll lead all aspects of the technology strategy, infrastructure, and innovation. You'll ensure stores, websites, apps, and data systems perform at their very best - and crucially, you'll spot tomorrow's opportunities before they become yesterday's news.

This is a hands-on leadership role for someone who thinks as commercially as they code - someone who knows technology is only as good as the value it delivers.

Key Responsibilities:

• Strategic Leadership: Set and execute a tech roadmap that underpins growth, profitability, and exceptional customer experience across all channels.
• Digital Commerce Excellence: Oversee the development, security, and performance of online platforms, ensuring they stay slick, scalable, and customer-obsessed.
• Operational Reliability: Ensure in-store and back-office systems run smoothly - including payment systems, EPOS, inventory management, and more.
• Cybersecurity and Compliance: Protect the business and its customers with robust security policies, staying ahead of emerging threats and data regulations.
• Data Mastery: Champion the smart use of customer, sales, and supply chain data to drive insights, personalisation, and strategic advantage.
• Team Leadership: Inspire, grow, and empower a high-performing IT team. Foster a culture of curiosity, agility, and innovation.
• Supplier Management: Build strong relationships with external technology partners, negotiate contracts, and ensure outstanding service delivery.
• Innovation and Future-Scanning: Keep an eye on emerging technologies like AI styling bots and blockchain supply chain tracking, and integrate them into strategic planning.

About You:

• Proven experience leading IT strategy in a fast-paced retail (preferably fashion) environment.
• Deep knowledge of e-commerce platforms, CRM systems, cloud architecture, EPOS systems, and digital security best practices.
• A commercial mindset with strong technical understanding.
• Track record of building and leading high-performing teams.
• Resilient, future-focused, and calm under pressure — love the pace of retail and fashion.

Our Client:

Because technology is central to their success — enabling faster movement, bigger thinking, and better customer service — you'll have real influence and the opportunity to make a tangible impact daily.

Work in a passionate, driven team aligned on goals and values, with opportunities for challenge and development.

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