Business Analyst

Business Analyst – Insurance Technology & Data Solutions (Permanent)

We are seeking an experienced Business Analyst to join a dynamic team supporting insurance technology and data solutions across the Lloyd’s and London Market value chain. This role will focus on enhancing underwriting, pricing, policy administration, exposure management, and post-bind operations to ensure systems, data flows, and processes effectively support business objectives.

Key Responsibilities:

Business & Systems Analysis:

• Analyse end-to-end underwriting and policy lifecycle workflows.
• Document business requirements, functional specifications, and technical data mappings.
• Translate business problems into scalable system and data solutions.
• Conduct impact analysis for system or process changes.
• Perform system configuration, user administration, and troubleshooting.
• Monitor system health, data flows, and integrations.
• Support core policy administration, underwriting, and delegated authority systems.
• Ensure system configuration aligns with underwriting guidelines and regulatory standards.
• Streamline data capture and processing across open market and binder business.

Data Transformation & Data Quality:

• Support and design data transformation logic, including bordereaux validation and cleansing.
• Analyse and map data across risk, exposure, pricing, and operational datasets.
• Work with ETL pipelines, data warehouses, and reporting tools.
• Champion data quality, lineage, and governance.
• Ensure compliance with market modernization initiatives (e.g., Blueprint Two, CDR).
• Liaise between underwriting, exposure management, actuarial, finance, and IT teams.
• Support change adoption through training and documentation.
• Assist in developing end-to-end data reporting pipelines.

Requirements:

• Degree in Business, Information Systems, Insurance, Data/Technology, or equivalent experience.
• 6–10 years’ experience in business analysis, data analysis, IT system management, or insurance systems/product owner roles within Lloyd’s or the London Market.
• Experience with policy administration systems, bordereaux processing, and ACORD/eMessaging standards.
• Expertise in business requirements gathering, process modelling, data mapping, transformation, and validation.
• Understanding of ETL processes, SQL, and analytical tools.
• Knowledge of insurance value chain data flows and solution design balancing business needs with system constraints.
• Proficiency in Microsoft Office and insurance systems.
• Strong communication skills with both business and technical teams.
• Commercial awareness and strong problem-solving ability.

This is a fantastic opportunity for someone looking to make an impact across core insurance systems and data initiatives while bridging business and technology teams.