Product Owner
Location: London (Hybrid)
Reports to: Director of Product & Proposition
MUST HAVE COMMERCIAL BROKING EXPERIENCE
The Role
An exciting opportunity for an experienced Product Owner to drive the development and continuous improvement of a premium finance proposition. You'll act as the Subject Matter Expert for servicing processes, working closely with business and technology teams to deliver customer-focused product enhancements, improve operational efficiency, and support commercial growth.
You'll gather business requirements, translate them into functional specifications, support product delivery, manage post-implementation improvements, and ensure customer outcomes remain at the heart of all change.
Key Responsibilities
- Own and enhance the servicing product proposition.
- Gather and translate business requirements into technical specifications.
- Work with change and technology teams to deliver product improvements.
- Monitor performance and identify opportunities for continuous improvement.
- Investigate and resolve product issues, mitigating customer risk where required.
- Collaborate with internal stakeholders and external partners to support successful delivery.
Skills & Experience
- Experience in a Product Owner or similar product-focused role.
- Strong stakeholder management and communication skills.
- Customer-focused with excellent analytical and problem-solving abilities.
- Experience delivering multiple projects simultaneously.
- Understanding of APIs, XML, and JSON.
- Knowledge of commercial brokers
What You'll Bring
- Strong organisational and planning skills.
- Ability to influence and collaborate across teams.
- Strategic thinking with a continuous improvement mindset.
- Confidence making decisions and taking ownership of outcomes.
Must be a UK citizen, and happy with hybrid working in the London office weekly.