AI & Automation Apprentice
We are a dynamic travel and tour operator dedicated to delivering exceptional travel experiences. By combining industry expertise with innovative technology, we aim to streamline operations, enhance customer journeys, and stay at the forefront of digital transformation in travel
Role
AI & Automation Development:
- Assist in designing and implementing AI-driven solutions (e.g., chatbots, recommendation engines)
- Support automation of repetitive business processes (e.g., booking workflows, reporting)
- Help integrate AI tools with existing systems (CRM, booking platforms)
Data Handling & Analysis:
- Collect, clean, and analyse data from customer interactions, bookings, and marketing campaigns
- Support the development of predictive models (e.g., demand forecasting, pricing optimisation)
- Create dashboards and reports to inform business decisions
Customer Experience Enhancement:
- Contribute to AI-powered customer support tools (e.g., virtual assistants for travel queries)
- Help personalise travel recommendations based on user preferences and behaviour
- Support sentiment analysis on customer feedback and reviews
Operational Efficiency:
- Identify opportunities to automate internal processes (e.g., itinerary creation, supplier communications)
- Assist in testing and deploying automation tools
- Monitor performance and suggest improvements
Compliance & Ethics:
- Ensure AI solutions align with data protection regulations (e.g., GDPR)
- Support ethical use of AI, ensuring fairness and transparency in systems
Skills & Knowledge (Desired)
Technical Skills:
- Basic understanding of AI, machine learning, or automation concepts
- Familiarity with tools such as Python, Power BI, or automation platforms (e.g., Zapier, UiPath) is a plus
- Understanding of data analysis and visualisation techniques
Soft Skills:
- Strong problem-solving mindset
- Curiosity and willingness to learn new technologies
- Good communication and teamwork skills
- Attention to detail
Training
An apprenticeship includes regular training with a college or other training organisation.
At least 20% of your working hours will be spent training or studying
Artificial intelligence (AI) and Automation Practitioner standard Level 4
You will also receive full training and support from the Leep Talent Apprenticeship team to increase your skills.
Your training will include gaining a Level 4 Artificial intelligence (AI) and Automation Practitioner qualification.
Learners can gain these optional exams at the end of the programme:
- AWS Certified AI Practitioner
- Microsoft AI-900 Azure AI Fundamentals
- Microsoft PL-900 Fundamentals
- Awarding Body: Accelerate People
- Potential full-time position for the right candidate after completion of the apprenticeship
- Apprenticeship Standard
- Artificial intelligence (AI) and automation practitioner (level 4)
- Training Provider
- JUST IT TRAINING LIMITED
- Working Week
- Monday - Friday, 9.00am - 5.00pm
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Saturday, 9th May 2026
- Start Date
- Friday, 15th May 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Qualifications
- English GCSE, grade Grade C/4 + (Essential)
- Maths GCSE, grade Grade C/4 + (Essential)