Sales Support Administrator

We currently have an excellent opportunity for a Sales person to join our brilliant IT client that really look after their staff. The role is based just outside of Peterborough and due to location we are looking for someone that has their own transport. This position is offering a good basic salary as well as 2 bonuses a year and commission. Whilst the role describes a good mix of Customer Service, Sales and Admin we are predominantly looking for a candidate that has experience of upselling or a background in Telesales.

About the Role

THE OPPORTUNITY

A great opportunity to join a small team providing excellent, consistent and professional levels of service to our customers and all aspects of the business

WHAT YOU’LL BE DOING

• Liaising with wholesalers for setting up customers on electronic ordering.
• Liaising with wholesaler sales personnel and customers regarding new installations and additional requirements
• Liaising with engineers, wholesalers and customers to agree installation dates
• Liaising with Hardware regarding equipment orders
• Generating invoices for equipment sales and new installations
• Use of direct debit software.
• Use of payment software to take card payments and add payments into our database.
• Providing assistance with data input where necessary
• Assist and support the sales team with leads.
• Update CRM on a daily basis, regarding sales leads, logging every conversation and action including updating the sales team.
• Weekly CRM reporting to Manager.
• Liaising and assisting Customer Services on fuel integration sign-up. Assist and liaise with Installation team surrounding fuel sign up.
• Advise customer enquiries on partner services and additional equipment, liaising with Customer Service and Hardware.
• Upselling equipment to existing customers.

• Responding to marketing campaigns with outbound sales calls.
• To explain, promote and sell Local Loyalty to our customers
• Sign-up to delivery of services and equipment for Local Loyalty
• On-line demo training