Fundraising Data Co-Ordinator Apprentice

This is a new role designed to support the smooth running of our fundraising operations. You’ll focus on the behind-the-scenes tasks that keep our team efficient and supporter-focused, including clerical activities such as data entry, donor care, responding to enquiries, etc.

Role

This is a new role designed to support the smooth running of our fundraising operations. You’ll focus on the behind-the-scenes tasks that keep our team efficient and supporter-focused, including clerical activities such as data entry, donor care, responding to enquiries, managing our supporter database and the co-ordination of fundraising elements such as collection tins and food donation points.

Key Responsibilities:

Supporter Administration & Enquiries:

  • Respond to telephone and email enquiries related to fundraising and general shelter activities
  • Issue thank you letters and supporter communications in a timely manner
  • Co-ordinate community collection tin distribution, tracking and follow-up

CRM & Data Management:

  • Import CSV payment files and add manual transactions
  • Manage day-to-day administration of our CRM database
  • Produce data reports to support decision-making and track performance
  • Ensure accuracy and GDPR compliance for all record keeping

Team & Departmental Support:

  • Provide administrative support to the Fundraising Team and Executive Team, including minuting meetings
  • Maintain organised records, files, and shared resources
  • Help prepare presentations, reports, and correspondence as required
  • Support departments with their Microsoft workflows and improve operational efficiency through Power Automate

General Duties:

  • Undertake any training/development opportunities as required
  • Assist with events and other fundraising activities where needed
  • Carry out any other duties deemed necessary by management to support the success of the shelter

Training

  • An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying
  • Data Technician level 3 apprenticeship standard
  • You will also receive full training and support from the Just IT Apprenticeship team to increase your skills

Potential for permanent role after completion of apprenticeship for the right candidate.

Apprenticeship Standard
Data technician (level 3)
Training Provider
JUST IT TRAINING LIMITED
Working Week
Monday - Friday (9:00am - 5:30pm). Shifts to be confirmed.
Expected Duration
1 Year 6 Months
Positions Available
1
Closing Date
Wednesday, 3rd September 2025
Start Date
Friday, 5th September 2025

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Patience
  • Positive attitude
  • Motivated
  • Hard-working
  • Willingness to learn
  • Excellent time management
  • Passion for Data

Qualifications

  • English GCSE, grade C/4 + (Essential)
  • Maths GCSE, grade C/4 + (Essential)

About the Employer

JUST I.T. TRAINING LIMITED
Newcastle Dog & Cat Shelter was established in 1896 and helps animals that are lost, unwanted, neglected, abused and abandoned. Our objective is the promotion of kindness and prevention of cruelty to animals. We reunite lost animals with their owners and find loving new homes for those no longer wanted. We cover the whole of the North East from our shelter at Benton North Farm in Newcastle..
Company
JUST I.T. TRAINING LIMITED
Location
Benton North Farm, Benton Lane, Newcastle Upon Tyne, England
Employment Type
Advanced Apprenticeship
Salary
£20,000 a year
Posted
Company
JUST I.T. TRAINING LIMITED
Location
Benton North Farm, Benton Lane, Newcastle Upon Tyne, England
Employment Type
Advanced Apprenticeship
Salary
£20,000 a year
Posted