IT Security & Infrastructure Engineer

Overview

We are recruiting an IT Security & Infrastructure Engineer to play a key role in maintaining and strengthening a secure, reliable IT environment.

This is a hands-on technical position combining infrastructure management and security, where you’ll take ownership of systems performance, improve security controls, and support ongoing compliance initiatives including Cyber Essentials and Cyber Essentials Plus.

You’ll work closely with internal teams to ensure systems are resilient, well-maintained, and aligned to business needs.

This is an onsite role and therefore applicants must be commutable to the office.

Key Responsibilities

Infrastructure & Systems

  • Manage and support core infrastructure across Windows Server, cloud, and on-prem environments
  • Maintain networking, storage, backup, and virtualisation platforms
  • Monitor system performance, capacity, and security posture
  • Support infrastructure upgrades, system changes, and improvement projects
  • Act as an escalation point for technical issues

Security & Compliance

  • Support and improve cyber security controls across infrastructure and endpoint environments
  • Assist with Cyber Essentials (CE) and Cyber Essentials Plus (CE+) certification activities
  • Contribute to vulnerability management, patching, and system hardening
  • Support audits, compliance reviews, and risk reduction initiatives
  • Promote good security practices across the organisation

Support & User Services

  • Provide 1st and 2nd line support when required
  • Support users with devices, applications, and access issues
  • Manage onboarding and offboarding processes
  • Ensure incidents and service requests are resolved in line with SLAs

Continuous Improvement

  • Contribute to infrastructure and security roadmaps
  • Identify opportunities to automate and enhance IT operations
  • Maintain documentation, diagrams, and operational procedures
  • Collaborate with internal stakeholders and external partners
Skills & Experience
  • Experience in an infrastructure, systems administration, or IT security role
  • Strong knowledge of Windows Server, Microsoft 365, Active Directory and Entra ID
  • Experience with endpoint management tools (e.g. Intune, Autopilot)
  • Understanding of networking fundamentals (TCP/IP)
  • Experience with patching, system hardening, and vulnerability remediation
  • Strong communication skills with both technical and non-technical users
Desirable
  • Experience with Cyber Essentials / CE+
  • Exposure to Azure cloud environments
  • VMware, backup technologies (e.g. Veeam), or firewall technologies
  • Knowledge of ISO 27001 or ITIL practices

Job Details

Company
Jackson Hogg
Location
Newton Aycliffe, County Durham, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 per annum
Posted