Graduate IT Engineer

Graduate IT Engineer, Bershire, 35-38k SaaS, Cloud, AI, Machine Learning, IOT, NLP, Data, Telecoms, Technology

As a Graduate IT Engineer, you will Deliver exceptional technical support from first contact through to resolution.

Work with customer-facing tech teams to help configure and provision cloud-based communication services.

Gain hands-on experience in a real-world, fast-moving technical environment.

Key Responsibilities of a Graduate IT Engineer

Service Configuration Set up and configure customer omni-channel cloud communication services.

Manage telephony and digital communication infrastructure for enterprise clients. Project Delivery & Coordination Handle multiple concurrent provisioning projects effectively.

Track progress and ensure technical tasks are completed efficiently. Prepare and execute test plans for storm® cloud services, adapting to specific customer needs. Communication & Collaboration

Liaise with Project Managers to ensure timely delivery. Communicate clearly with internal teams and clients, no technical jargon. Interpret customer orders and resolve any account or order-related queries.

What our clients are Looking For in the Graduate IT Engineer,

A Bachelor's Degree (2:1 or above) in a STEM subject (e.g. Computer Science, Engineering, Math's, Physics), Other Graduates would be considered, who have a keen interest in Technology, Software, and Customer facing expereince.

A real interest in a long-term career in technology Strong analytical, communication, and customer service skills

Excellent IT skills and technical curiosity Confidence to handle complex challenges in a fast-paced environment

Why Apply for the Graduate IT Engineer position?

Be part of a global, award-winning technology company Learn from industry leaders in cloud communication Get fast-tracked development in a client-facing technical career Enjoy working in a collaborative, modern environment Training, Development, Mentorship,