IT Engineer
Our client is looking for an IT Infrastructure Engineer to provide first, second and third-line IT support and help maintain and improve their IT infrastructure. You'll work closely with the IT Manager, supporting day-to-day operations, resolving technical issues, and contributing to the wider IT strategy.
Key responsibilities
- Provide IT support on-site and remotely, logging and resolving incidents through the ITSM system
- Support hardware, servers, networking equipment and cloud platforms
- Image, configure and deploy desktop, laptop and mobile devices
- Monitor backups and keep systems patched and up to date
- Cover for the IT Manager during leave or absence, including occasional on-call for major incidents
- Contribute to IT architecture, roadmaps and system upgrades
What you'll need
- Full driving licence and access to a vehicle (travel between sites required)
- Relevant certification (Microsoft, CompTIA, Cisco or ITIL)
- Strong communication and problem-solving skills
- Willingness to undergo DBS clearance
Technical experience
Microsoft 365, Active Directory/Entra, Windows Server (2019+) with Hyper-V, networking (TCP/IP, DHCP, DNS, routing, firewalls), telephony, backup software.
Desirable: Intune, Defender, Azure, SQL Server, Exchange, ESET, 3CX, Veeam
James Andrews is acting as an employment agency and business in relation to this role.
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