Technical Operations Manager
We’re looking for a Technical Operations Manager to drive operational excellence across Noke Europe, ensuring reliable reporting, high‐quality data, and smooth coordination between Janus, Noke, and internal teams.
This is a hands‐on, highly impactful role where you’ll act as the technical bridge between product, operations, installation, and support - keeping implementations consistent, issues resolved quickly, and teams aligned.
What you’ll be responsible for:
- Owning data integrity and operational reporting across Airtable/CRM platforms
- Delivering clear weekly performance reports covering project health, risks, and KPIs
- Supporting purchasing through accurate forecasting and demand planning
- Coordinating technical issue tracking and driving timely resolution
- Acting as operational backup for Customer Support leadership
- Supporting new product launches and adoption with global product & engineering teams
- Improving works orders, drawings, installation processes, and technical documentation
- Driving continuous improvement across product design, installation methods, and R&D feedback loops
- Supporting project planning, site visits, audits, and operational readiness across Europe
What we’re looking for:
- Highly organised, detail‐driven, and data‐focused
- Comfortable surfacing risks early - no surprises
- Strong technical communicator who connects customer challenges with internal solutions
- Proactive problem‐solver with a continuous‐improvement mindset
- Flexible and hands‐on, with willingness to travel and support on‐site execution
What we offer:
- Attractive starting salary
- 25 days’ annual leave (pro‐rata) plus bank holidays
- On‐site car parking
- Health Cash Plan
- Life insurance
- Paid volunteering leave
- Enhanced maternity and paternity pay
- Enhanced sick pay
- Bonus scheme linked to company performance
- Pension scheme via salary exchange
- Employee referral bonus scheme
If you thrive in roles where clarity, process, technical depth, and cross‐team collaboration matter, we’d love to hear from you.
Apply to learn more!
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