Training & Systems Support Specialist – Bournemouth – Up to £48k Excellent benefits

Do you enjoy helping people get the best out of business systems? We’re looking for a Training & Systems Support Specialist to take ownership of ERP training and user support across multiple teams including engineering, logistics, procurement and finance.

This role is ideal for someone who combines strong technical knowledge with the ability to explain complex processes in a simple, engaging way. You’ll be central to ensuring colleagues have the skills and confidence to make the most of the ERP system, while also acting as a trusted point of contact for queries and support.

Key Responsibilities

• Design and deliver training sessions tailored to different business areas.
• Provide hands-on support to system users, troubleshooting and resolving issues.
• Keep training content up to date as processes evolve.
• Build strong relationships with internal teams and external software partners.
• Travel to other sites in the UK and internationally when required.
• Step in to support team leadership when needed.

About You

• Qualified in training delivery (e.g. Train the Trainer or equivalent).
• Confident communicator who can adapt content for a wide range of audiences.
• Strong understanding of ERP systems and technical workflows.
• Comfortable working with detail while keeping an eye on the bigger picture.
• Flexible and willing to travel when required.

It would be a bonus if you also have:

• Previous experience with aviation-related ERP platforms.
• Knowledge of UK or European aviation regulations.

What’s in It for You

This is a chance to combine training, systems expertise, and problem solving in a role where you’ll make a visible impact. You’ll help colleagues gain confidence, improve how the business uses its ERP system, and develop your own career in a supportive, forward-looking environment.