PSTN & Broadband Line Audit
Job Description
WorkSpecification:PSTN&BroadbandLineAudit(Contractor)1.PurposeThepurposeofthisengagementistoundertakeacomprehensiveauditofallPSTNandbroadbandlinesacross LincolnshireCountyCouncil(LCC) to:ValidatewhethereachlineisstillrequiredIdentifyownershipandaccountabilityConfirmsupplier/providerdetailsProduceaclear,evidencedrecommendationforretentionorcessationTheauditwillsupportcostreduction,serviceoptimisation,andgovernancecompliance.2.1AssetIdentification Compilea completeinventory of:PSTNlinesBroadbandcircuits(includingDSL,FTTC,FTTP,leasedlines)Reconciledatafrom:ExistingsupplierinvoicesInternalrecords/CMDB(whereavailable)Localsitevalidationwhererequired2.2DataCapture(PerLine) Foreachidentifiedline,thecontractormustcapture:Linereference/circuitIDPhysicallocation/siteBusinessuse(ifidentifiable)Associatedservice/system(ifknown)Serviceowner(namedindividualorrole)Sitecontact/suitecontactSupplier/providerContractstatus(ifknown)Cost(whereavailable)2.3ValidationofRequirement Foreachline:Engagewithserviceowners/sitecontactstoconfirm:WhetherthelineisstillrequiredWhethertheservicecanberationalised,migrated,orceasedDocument:ConfirmedrequiredlinesLineswithnoidentifiableownerLinesconfirmedasredundant3.Outputs&Deliverables Thecontractorshallproducethefollowing:3.1MasterAuditRegister Astructureddataset(Exceloragreedformat)containing:FulllistofalllinesidentifiedAllcapturedattributes(asoutlinedabove)Statusclassification:KeepCeaseUnderReview/Unknown3.2AuditFindingsReport Awrittenreportincluding:SummaryoftotallinesidentifiedBreakdownbystatus(Keep/Cease/Unconfirmed)Keyrisksandissues(e.g.orphanedlines,duplicateservices)OpportunitiesforcostsavingsRecommendationsforrationalisation3.3CessationSchedule PrioritisedlistoflinesrecommendedforceaseGroupedby:SupplierSiteServiceimpactrisk4.AuditTrail&EvidenceRequirements Thecontractormustmaintaina robustandauditableevidencebase ,including:RecordofallcommunicationswithserviceownersDecisionlogsforeachline(retainvscease)Supportingevidencefordecisions(emailconfirmations,systemchecks,etc.)Version-controlledauditdatasetThisalignstoLCCexpectationsforaudittransparency,traceability,andgovernance,including:FullauditlogsEvidencechainfordecisionsClearownershipandchangetracking5.MethodologyPSTN&BroadbandLineAudit Thecontractorshalladoptastructuredauditapproach,including:DatadiscoveryandreconciliationStakeholderengagementValidationandchallengeofexistingrecordsEvidence-baseddecisionmakingIterativerefinementoftheauditdatasetAuditactivitiesmustbeclearlydocumentedandrepeatable,withdefinedroles,deliverables,andevidencerequirements6.DurationandTimeline Totalduration: 3monthsIndicativephases:Phase1:Discovery&datacollectionPhase2:Validation&stakeholderengagementPhase3:Finalclassification,reporting,andrecommendations7.AdditionalRequirement SoftCeaseActivity Wheresufficienttimeremainswithintheengagement:Thecontractorshall:Initiate softceaserequests withsuppliersforlinesconfirmedasredundantTrackstatusofceaserequestsReportprogressandanyconstraints(e.g.contractlock-in,dependencies)Allceaseactionsmust:BeapprovedbyLCCpriortosubmissionMaintainafullaudittrailofapprovalsandcommunications8.Governance&Reporting WeeklyprogressupdatestoLCCleadRegularreportingincluding:ProgressagainsttotallinesIssuesrequiringescalationEmergingsavingsopportunitiesFinalpresentationoffindingsandrecommendations9.RolesandResponsibilities ContractorPSTN&BroadbandLineAudit DeliverallauditactivitiesMaintainauditrecordsandevidenceEngagestakeholdersProducealloutputsandreportsLCCPSTN&BroadbandLineAudit ProvideaccesstoavailabledatasourcesFacilitateintroductionstoserviceowners/sitecontactsApproveceaserecommendations10.SuccessCriteriaPSTN&BroadbandLineAudit Theengagementwillbedeemedsuccessfulwhere:A completeandvalidatedinventory oflinesexistsEachlinehas:Aconfirmedstatus(keep/cease/unknown)Identifiedownership(wherepossible)A clearlistoflinestobeceased isagreedA fullaudittrail ismaintainedOpportunitiesforcostsavingsareclearlyevidencedTPBN1_UKTJ