Solutions Architect [WMS, AMRs]

Our client is looking for a Solutions Architect based in the UK to join a growing technical team focused on designing automation solutions for warehouse and distribution environments. This remote position will play a key role in supporting customers through the evaluation, design, and implementation of technology solutions that improve operational efficiency within retail, wholesale, and e-commerce fulfilment operations.

Working closely with commercial teams, customers, and implementation partners, you will help develop scalable automation concepts that combine robotics, software platforms, and data-driven analysis to enhance warehouse performance.

Key Responsibilities

• Support pre-sales activities including site visits, discovery sessions, technical demonstrations, and solution presentations.
• Work with customers and internal teams to develop automation concepts tailored to specific operational requirements.
• Participate in the design and development of warehouse automation solutions from initial concept through to detailed design.
• Collaborate with sales, engineering, product, and delivery teams to ensure solutions are aligned with customer objectives.
• Produce technical documentation including data analysis, layout drawings, equipment specifications, and proposal materials.
• Analyse operational data such as order profiles, SKU characteristics, inventory levels, and throughput requirements to inform system design.
• Translate analytical findings into clear visual summaries and operational recommendations.
• Develop labour modelling and productivity benchmarks using established industrial engineering methods.
• Create simulation or modelling tools to test and validate proposed operational designs.
• Build financial justification models that demonstrate the commercial impact of automation investments.
• Coordinate internally across technical and commercial stakeholders during complex sales opportunities.
• Support project implementation by working alongside delivery teams to ensure design intent is achieved.
• Contribute insights from customer engagements to help inform future product development and solution improvements.
• Represent the organisation at relevant industry events and customer workshops.

Requirements

• Bachelor’s degree in Engineering, Supply Chain, Industrial Engineering, or a related field.
• Approximately 6+ years of professional experience, including several years working within warehouse operations, supply chain consulting, or automation solution design.
• Strong experience analysing operational datasets such as order data, SKU characteristics, storage strategies, and throughput analysis.
• Ability to lead customer-facing technical discussions and workshops.
• Strong written and verbal communication skills with experience presenting technical concepts to both operational teams and senior stakeholders.
• Practical understanding of warehouse operations within retail, wholesale, or e-commerce fulfilment environments.
• Experience applying industrial engineering techniques to develop productivity models or labour standards.
• Familiarity with warehouse software systems such as WMS or related execution/control platforms.
• Experience defining material handling or automation system requirements.
• Ability to build financial models and business cases supporting technology investments.
• Comfortable managing multiple projects and priorities in a fast-moving environment.
• Willingness to travel within the UK and occasionally internationally as required.