Technology and Data Manager

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Technology and Data ManagerRole Purpose: Manages all technology platform administration, system configuration, and data integrity across JLL and client systems while driving digital innovation and operational excellence.

Ensures real-time data accuracy through automated validation processes, monitors system performance using alert systems and dashboards, and implements proactive issue detection protocols. Administers security access with role-based controls, manages user permissions across multiple platforms, and coordinates cybersecurity compliance. Develops interactive dashboards for stakeholder visibility, provides technical support across all systems, and identifies opportunities for automation and process improvement. Leads technology change initiatives and serves as the technical bridge between operations, IT infrastructure, and vendor support.

What this job involves: Platform Administration: Manages JLL platform configuration, system updates, and technical maintenance to ensure optimal performance and uptimeMonitor Lighthouse reports using automated alert systems and dashboards, implementing proactive issue detection and resolution protocolsEnsure real-time data accuracy and synchronization across JLL systems (Client Portal, Property Hub,Portfolio, FMs Space, Pega) through automated validation processesTrack system performance metrics, identify bottlenecks, and implement technical improvements to enhance platform efficiencyAdminister security access protocols, handle TAT requests, and maintain audit trails for complianceCreate and configure accounts for new employees with role-based access control (RBAC) across all technology platformsDesign and manage user permission hierarchies across client and JLL systems, ensuring least-privilege access principlesMaintain cybersecurity standards and coordinate with IT Security on access reviews and vulnerability assessmentsConfigure new locations in all technology systems with proper data mapping, API connections, and workflow automationProcess location closures through coordinated system updates across Transaction Management and Lease Admin platformsImplement and maintain automated contract renewal tracking systems for all client contingent employees with notification workflowsDevelop and maintain automated monthly employee attendance reports using data extraction and transformation toolsPrepare and process badge reports through system integration and data validation pipelinesMonitor and update global Management Fee lists using database management tools and validation scriptsTrack, organize, and maintain security protocols for all shared data repositories and folder structuresDashboard Development: Create and maintain interactive dashboards for stakeholder visibility into key metrics and KPIsProvide technical support and system expertise to Corrigo, CMO, Portfolio, IFM, PDS, TM, and Finance teamsIT Troubleshooting & Resolution: Diagnoses and resolves technical issues for management and employees across all platforms, coordinating with IT infrastructure teams when neededProcess and track equipment requests for new hires, managing technology inventory and deploymentOrganize and administer employee training sessions through Workday (WD) and other learning platforms, tracking completion and complianceIdentify opportunities for automation, process improvement, and technology-driven efficiency gainsCollaborate with leadership to plan system upgrades, migrations, and technology investmentsCoordinate with technology vendors for platform support, enhancements, and issue escalationLead technology change initiatives, ensuring smooth adoption of new systems and processesExperience Requirements:5+ years in technology administration, platform management, or technical operations rolesStrong technical expertise in multi-platform system administration, configuration, and integrationExperience with IWMS platforms (Corrigo preferred) and facility management technology ecosystemsProven track record implementing automated workflows, data validation processes, and alert systemsStrong understanding of cybersecurity principles, RBAC models, and access control protocolsExperience developing dashboards and reports using BI tools (Power BI, Tableau, or similar platforms)Demonstrated ability diagnosing and resolving technical issues across complex technology landscapesKnowledge of API connections, data mapping, and system integration methodologiesTrack record leading technology adoption initiatives and coordinating change management for system implementationsBachelor's degree in Information Systems, Computer Science, or related technical field preferredLocation: On-site –Aberdeen, GBR, Aberdeen, GBR, Annesley, GBR, Ansty, GBR, Ascot, GBR, Barnoldswick, GBR, Basingstoke, GBR, Bedfordshire, GBR, Belfast, GBR, Berkshire, GBR, Birmingham, GBR, Bridgend, GBR, Bristol, GBR, Buckinghamshire, GBR, Caerphilly, GBR, Cambridge, GBR, Cambridgeshire, GBR, Cardiff, GBR, Cheshire, GBR, Conwy, GBR, Crawley, GBR, Croydon,GBR, Darlington, GBR, Denbighshire, GBR, Denby, GBR {+ 64 more}If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation.

Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.SummaryLocation: Dundee, GBR; Midlothian, GBR; Barnoldswick, GBR; Surrey, GBR; Merseyside, GBR; Essex, GBR; Slough, GBR; Buckinghamshire, GBR; Caerphilly, GBR; Edinburgh, GBR; Hampshire, GBR; Horsham, GBR; Washington, GBR; Leeds, GBR; Gretna, GBR; Winsford, GBR; Glasgow, GBR; Berkshire, GBR; London, GBR; Belfast, GBR; Ascot, GBR; Reading, GBR; Inchinnan, GBR; Stoke, GBR; Harlow, GBR; Basingstoke, GBR; Denbighshire, GBR; Londonderry, GBR; Liverpool, GBR; Conwy, GBR; Powys, GBR; Swinton, GBR; Darlington, GBR; Theale, GBR; Bridgend, GBR; Cambridge, GBR; Manchester,GBR; Crawley, GBR; Feltham, GBR; Annesley, GBR; Thurso, GBR; Solihull, GBR; Linlithgow, GBR; Norfolk, GBR; Devon, GBR; Renfrewshire, GBR; Gloucestershire, GBR; Suffolk, GBR; Bedfordshire, GBR; Lancashire, GBR; Aberdeen, GBR; Nottinghamshire, GBR; Durham, GBR; Swansea, GBR; Leicestershire, GBR; Birmingham, GBR; Fife, GBR; Whitely, GBR; Cardiff, GBR; Derby, GBR; Newport, GBR; Bristol, GBR; Uxbridge, GBR; Northamptonshire, GBR; Staffordshire, GBR; Sheffield, GBR; Stirling, GBR; Croydon,GBR; Somerset, GBR; Thame, GBR; Ansty, GBR; Lincolnshire, GBR; Cheshire, GBR; Warwickshire, GBR; Wiltshire, GBR; Worcestershire, GBR; Denby, GBR; Oxfordshire, GBR; Duffield, GBR; Dorset, GBR; Sittingbourne, GBR; Hucknall, GBR; Kent, GBR; Maidenhead, GBR; Cambridgeshire, GBR; Hertfordshire, GBR; Warrington, GBR; Rotherham, GBR; Shropshire, GBRType: Full time