IT Director (London)

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Join to apply for the IT Director role at Joseph Joseph Ltd

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At Joseph Joseph we love solving everyday problems through intelligent design to create distinctive, functional products that are a pleasure to own and use. We are one of the worlds leading houseware brands with a global presence spanning over 100 countries, available in most major department stores and independent houseware stores worldwide as well as our rapidly growing ecommerce channel.

We are seeking an experienced, forward-thinking IT Director to lead and evolve our technology function. This role is central to ensuring our SAP S/4HANA platform continues to support our business needs, while developing our analytics and data capabilities and embracing the transformative potential of AI. The ideal candidate will be a strategic leader with deep technical insight, strong business acumen, and a proven ability to drive change across a global, medium-sized enterprise .

What you will be doing:

• As a member of the Senior Leadership Team you will contribute to the shaping and delivery of the Joseph Joseph strategic plan.
• Define and deliver the IT strategy aligned with business goals and growth plans.
• Ensure the SAP S/4HANA platform is optimized and continuously aligned with operational and strategic needs.
• Lead the technology roadmap to ensure infrastructure, applications, and systems are scalable, secure, and future-proof.
• Data & Analytics Development:
• Build and execute a roadmap to evolve the organizations analytics capabilities.
• Drive a data-first culture by enhancing data quality, accessibility, and governance across business units.
• Lead the selection and implementation of modern analytics tools to deliver actionable business intelligence.
• Identify opportunities to leverage AI and machine learning to improve operational efficiency, customer engagement, and decision-making.
• Cybersecurity Leadership:
• Develop, implement, and maintain a robust cybersecurity strategy aligned with industry best practices and regulatory requirements.
• Ensure enterprise-wide protection of data, systems, and infrastructure through proactive risk assessment, threat monitoring, and incident response planning.
• Lead the adoption of security frameworks (e.g., ISO 27001, NIST, CIS Controls) and ensure regular audits and compliance reviews are conducted.
• Champion a culture of security awareness across the organization by delivering training and setting policies that promote secure behaviours.
• Oversee the management of access controls, encryption standards, identity management, and vulnerability management programs.
• Collaborate with senior leadership and legal teams to ensure compliance with data protection laws (e.g., GDPR, CCPA) across all jurisdictions.
• Operational Excellence & Cost Management:
• Oversee the delivery of IT services across all international sites, ensuring high availability, security, and performance.
• Establish and manage IT budgets, vendor relationships, and service agreements to ensure JJ gets excellent value from its partners and operates efficiently
• Team Leadership & Stakeholder Management:
• Lead and mentor a diverse IT team, fostering a culture of innovation, accountability, and continuous learning.
• Collaborate with the senior leadership team to support deliver of strategic priorities via technology.
• Communicate technology plans and progress clearly across all levels of the organization .

What we need from you:

• Bachelors degree in Computer Science, Information Systems, or a related field
• 10+ years of progressive IT leadership experience in international environments.
• Previous experience at a senior level handling integration and transformation activity and working as part of a business senior leadership team (working with functional Chief Officers)
• Proven experience managing SAP S/4HANA in a production setting.
• Strong track record in delivering analytics platforms (e.g., Power BI, SAP Analytics Cloud).
• Solid understanding of AI technologies, data platforms, and emerging tech trends.
• Demonstrated ability to lead digital transformation initiatives.
• Experience managing global teams and third-party vendors

What you will get from us:

• Competitive salary and holiday allowance
• Company performance related bonus
• Hybrid working 3 days in office & 2 days from home and flex start/finish times
• External private employee wellbeing support
• Access to Perkbox
• Training and Development
• Season-ticket travel loan
• Cycle to work scheme
• Parental Leave support
• Holiday trading (buy/sell) and extra holiday days for long service

• Seniority level
  Director

• Employment type
  Full-time

• Job function
  Information Technology
• Industries
  Retail and Wholesale

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