Infra Operational Service Lead

Job Title: Infrastructure Operations Service Lead
Role Type: Perm
Location: Hybrid (Onsite once a fortnight)
Salary: Competitive
 
Are you a hands-on DevOps engineer fuelled by the thrill of troubleshooting and the challenge of reverse engineering? We're seeking an exceptional individual with a deep-rooted passion for unravelling complex problems and optimizing operational efficiency. As an Infrastructure Operational Service Lead, you'll be at the forefront of our dynamic team, harnessing your extensive knowledge across a spectrum of technologies to ensure our infrastructure operates seamlessly.

Requirements:

• Proficiency in Linux, Kubernetes, Networking, Databases, Queues, Azure Cloud, and scripting automation.
• Strong understanding of DevOps practices and Infrastructure as Code.
• Experience with Application CI/CD workflows using Azure DevOps and/or Jenkins.
• Thorough grasp of cloud security principles, especially within the Azure environment.
• Familiarity with java-based microservices platforms running in containers.

Responsibilities:

• Serve as the primary escalation point for live incidents, demonstrating poise under pressure.
• Identify and troubleshoot issues in live environments, employing your analytical prowess.
• Lead live incident meetings, effectively triaging and steering resolutions.
• Own and drive the resolution process for live incidents, ensuring swift restoration.
• Review live change requests, assessing their platform impact meticulously.
• Manage both technical and non-technical stakeholders adeptly, fostering collaboration.
• Design and implement automated solutions to streamline manual processes in our Live Service.
• Execute a comprehensive range of DevOps tasks, setting and enforcing standards and best practices.
• Efficiently manage the support rota, ensuring round-the-clock coverage.
• Provide mentorship and guidance to team members, fostering a culture of growth and excellence.

Essential:

• Minimum of 12 years of experience in the field, demonstrating a track record of leadership and technical prowess.
• SC Clearance or eligibility to be SC Cleared.

 
If you're ready to embark on a rewarding journey where your expertise makes a tangible impact, apply now!