Inside Sales Specialist

Job Title: Inside Sales Executive – IT Services (Global Markets)

Location: London

Experience: 6–10 Years

Industry: IT Services / Managed Services / Cloud / Integration / Staffing

Role Summary

We are looking for a highly motivated Inside Sales Executive with a strong hunter mindset and proven ability to engage customers across UK, Europe. The role focuses on driving IT services sales, building relationships with enterprise customers and partners, and expanding business within existing and new accounts.

Key Responsibilities

Sales & Business Development

• Drive inside sales for IT Services including:
• Managed Services (Infra, Cloud, Security, SOC/NOC)
• Application Development & Integration (Boomi, MuleSoft, etc.)
• Cloud (Azure, AWS, OCI), Data Analytics
• IT Staffing & Augmentation
• Generate qualified leads through:
• Cold calling, LinkedIn outreach, email campaigns
• Partner ecosystem engagement
• Own the end-to-end inside sales cycle:
• Lead generation → qualification → Sales Team  Customer Follow up

Customer & Partner Engagement

• Build and manage relationships with:
• Enterprise customers across global markets
• System Integrators, OEMs, and channel partners
• Conduct discovery calls to understand customer needs and align solutions

Pipeline & Revenue Management

• Maintain a strong sales pipeline aligned with revenue targets
• Work closely with Sales, Account Managers and delivery teams for solutioning and proposals
• Track and report sales performance, forecasts, and conversion metrics

Market Coverage (Global Focus)

• Actively engage customers in:
• UK and EU markets (primary focus)
• Adapt sales approach based on regional buying behavior and time zones

Key Skills & Competencies

Sales & Communication

• Strong inside sales / telesales / consultative selling experience
• Excellent communication skills (verbal & written)
• Ability to handle global clients across different geographies

Technical Understanding

• Good understanding of:
• IT Services / Managed Services
• Cloud platforms (Azure, AWS, OCI)
• Integration / Data / ERP ecosystem (preferred)

Mindset

• Hunter mindset with strong closure focus
• Ability to work independently and meet targets
• Customer-first approach with strong relationship-building skills

Preferred Experience

• Experience selling into enterprise or mid-market accounts
• Exposure to partner-led sales model
• Experience in IT staffing + services combination
• Familiarity with tools like:
• CRM (Salesforce, HubSpot, Dynamics)
• LinkedIn Sales Navigator

KPIs / Success Metrics

• Monthly/Quarterly revenue targets
• Lead-to-opportunity conversion ratio
• Pipeline coverage (3x–5x of quota)
• Customer acquisition & account expansion
• Partner-led deal contribution