Project Manager - MSL services

Role:Project Manager

Design, Stakeholder management,Project coordination

• Resource must have 10 years + strong experience in MSL services and understand the technology
• Understands the design complexities , challenges and dependency
• Understands NIA( Network impact assessment) Evaluates bandwidth, firewall, and Wi-Fi/wired needs (e.g., Surface Hubs)
• Knowledge on the Cisco devices, MTR and Surface Hub
• Strong exposure and deliver BAU segment for Meeting rooms services across sites and multiple projects simultaneously without customer’s escalation
• Understands and Assess site readiness and ensure infrastructure alignment
• Must have sound knowledge of Jira and sharepoint
• Must have in depth experience to work on multiple stakeholders and projects
• Must have worked on complex rooms setup and coordination
• Worked on Snow
• Strong verbal and written communication skills
• Must have end to end project life cycle experience
• Understands and worked on the full journey of delivering a Smart Room or AV-integrated workspace, managed end-to-end by MSL—from initial intake through to post-go-live support and operational handover
• Understand and captures the business needs as BA and/or technology need for a new Smart Room, workspace, or AV solution.
• Have understanding of high level budgets and control points. coordinates funding approval and works with Finance on payment routing, including local entity support.
• Understand the approvals and toll gate tracking mechanisms
• Must understand and experienced on third party coordination, alignment and risk management
• Must understand procurement /finance management
• Good with onboarding and documentation

Responsibilities:

• Walk through the MSL Tech Standards & Design Guide.
• Capture room dimensions, layout, and site photos.
• Document intended use cases.
• Identify early AV needs such as Surface Hubs, Teams Panels, and digital signage.
• Engage vendor partner PMs early for alignment and coordination.
• Knowledge of Surface Hubs
• Knowledge of how Room booking panels works
• AV/Teams Room systems understanding
• Support teams on Backend Tech Prep
• Understands Deployment playbooks
• Create commissioning plans
• White glove support steps as required for complex, critical sites
• Surface Hub / Teams Panel pre-staging
• Approval gates (e.g., design sign-off, funding confirmation)
• Coordinate Final technical sign-off
• End-user communications and stakeholder engagement.
• Training on Teams Room and panel usage.
• Local IT enablement and “train-the-trainer” approach