Networking Support Engineer
📍 Basildon, Essex (Modern new HQ)
🏠 Hybrid working available following successful probation
💰 Competitive salary + KPI bonus
🚗 Full UK driving licence required
Are you an experienced Network Engineer looking for your next challenge within a mature MSP?
The KJL Group is seeking a talented Network Support Engineer to join our expanding networking team. Supporting clients across a number of sectors including automotive, education, finance, construction and retail, you'll work with a wide range of technologies and environments, helping organisations remain connected, operational and most importantly, Secure.
This role is ideally suited to a qualified and experienced Network Engineer with a minimum of five years' hands-on experience supporting and managing business network infrastructures. The successful candidate will enjoy working within a dynamic MSP environment, supporting a diverse range of clients, technologies, and projects, rather than being limited to a single in-house IT estate. Strong problem-solving skills, a customer-focused approach, and a genuine passion for networking technologies are essential.
Key Responsibilities- Design, support and troubleshoot LAN, WAN and Wi-Fi environments
- Configure and maintain FortiGate firewalls and security solutions
- Support Cisco switching and routing infrastructures
- Manage VPN connectivity and site-to-site communications
- Deliver network upgrades, migrations and infrastructure projects
- Investigate and resolve complex network performance issues
- Produce and maintain technical documentation
- Work closely with our service desk, projects and cyber security teams
✅ Minimum 5 years' experience in a Network Engineer or Network Support role
✅ Strong understanding of:
- Routing & Switching
- VLANs
- VPN Technologies
- TCP/IP Networking
- Network Security
- Wireless Networking
✅ Experience supporting:
- Cisco infrastructure
- Fortinet solutions
- Multi-site business environments
⭐ Cisco CCNA / CCNP
⭐ Fortinet NSE / FCP Certifications
⭐ Microsoft Azure Networking
⭐ Cyber Security qualifications
Why Join the KJL Group?
- Established technology business trading for almost 30 years
- ISO 9001, ISO 14001 and ISO 27001 accredited
- Exposure to enterprise and multi-site client environments
- Opportunity to work with modern networking and cyber security technologies
- Ongoing training and certification support
- Strong team culture and excellent staff retention
- Private healthcare, mobile phone allowance, home internet allowance, free parking and EV charging