Helpdesk Advisor

HELPDESK ADVISOR ROCHDALE FULL TIME, PERMANENT
Monday to Friday 9am to 5pm Fully office based
£26,000 per annum increases with length of service

KPI Recruiting are proud to be working with our long-standing client who are currently looking to recruit an experienced Helpdesk Advisor to join their team on a full-time, permanent basis.

You will be

• Acting as first point of contact via telephone and email for assigned clients
• Providing comprehensive support to clients, identifying issues
• Keeping clients updated to ensure service levels are maintained
• Working closely with technical departments to troubleshoot account issues

The successful candidate will have

• Previous experience working in a helpdesk / office-based customer service role
• Strong attention to detail with the ability to navigate systems
• Excellent communication skills both written and spoken
• Experience in E-commerce software is highly desirable

Benefits include; 25 days annual leave plus BH, on-site parking, modern offices, pension scheme, company social events

APPLY NOW! or call the Commercial team on (phone number removed) for more information

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted

INDCOM