Microsoft 365 SME

Hi,

This is Yusuf working as a Sr. Recruiter at K-Tek Resourcing, I have an excellent job opportunity for you mentioned below, please let me know if you want to apply for the given role. You can reach out to me directly on 832-225-4564 & yusuf.javed@ktekresourcing.com

Job Title: M365 Specialist

Job Location: Crawley, UK

Job Duration: Full-Time/Contract

Key Responsibilities

• It is essential for the staff to have a clear and crisp understanding of RSM’s business, culture, and technology landscape.
• Manage and optimize Microsoft 365 and Azure environments, focusing on automation, Azure AD, SSO, and ADFS integration. Ensure seamless identity management and secure access across cloud platforms.
• Exchange & Office 365: Administer Microsoft Exchange (2010/2013/2016/2019) and Office 365, ensuring their optimal performance and reliability.
• Email Gateways & Load Balancers: Manage email gateways (IronPort, Proofpoint, EOP) and Exchange load balancers (NLB, WNLB, Clustering).
• Mail Flow & Message Tracking: Manage SPF, DKIM, DAG, patch management, and troubleshoot message flow.
• Disaster Recovery (DR): Collaborate on DR planning and document architecture and failover strategies.
• UCC Services: Manage Microsoft Teams, OneDrive, SharePoint, and other collaboration services.
• End-User Support: Offer support for Outlook, Teams, OneDrive, BOX sync, and email archiving.
• PowerShell: Utilize PowerShell for automation and system troubleshooting across the UCC infrastructure.
• DC Oncall support: Ability to reach either the Crawley or Croydon data centre within 45 minutes to address on any high priority issues / or any urgent critical IT requirement. Provide 24/7 on-call support (On rotation basis) for data centre operations. On-Call & Overtime pay is applicable to meet the Business & IT needs of the client.

Required Skills

• Proven, hands-on experience in M365, Azure, and Automation initiatives, ensuring seamless integration across multi-tenant environments. Leads identity management solutions, overseeing Azure SSO, ADFS, and Active Directory (AD) configurations to strengthen security and access controls.
• Manages distribution lists (DLs), multi-tenant synchronization, and identity lifecycle processes to facilitate seamless collaboration and security across hybrid environments. Implements automation frameworks using PowerShell and cloud-native tools to enhance infrastructure provisioning and operational efficiency.
• Leads technical troubleshooting, providing rapid problem-solving expertise in VPN/remote connectivity, DirectAccess, and secure authentication protocols. Ensures resilient network access solutions while maintaining compliance with industry standards.
• Active Directory & Group Policy: Strong understanding and management of Active Directory and Group Policy.
• Systems Management Tools: Experience with MECM (SCCM), WSUS, and Intune for endpoint management.
• VPN/Remote Connectivity: Knowledge of Direct Access or other VPN systems.
• SSO & ADFS: Expertise in configuring ADFS and SSO systems for seamless authentication.
• Messaging & UCC: Hands-on experience with Microsoft Exchange, Office 365, Microsoft Teams, SharePoint, and OneDrive.
• PowerShell: Advanced scripting skills to automate tasks and optimize systems.
• DC Oncall support: Ability to reach either the Crawley or Croydon data centre within 45 minutes to address on any high priority issues / or any urgent critical IT requirement. Provide 24/7 on-call support (On rotation basis) for data centre operations. On-Call & Overtime pay is applicable to meet the Business & IT needs of the client.
• Desired Skills, are added advantage:
• Should possess & demonstrate working knowledge on Client’s Business applications & IT portfolio, and should have understanding on SCSM ticketing tool
• Understanding of Agile or hybrid delivery models.
• Familiarity with ITIL-based service operations and change management processes.
• Experience with project management, stakeholder engagement, or vendor oversight.