Head of Sales

Main Goal

To lead the Annodata (part of Kyocera group UK) direct commercial sales team based in the north of England to achieve and overachieve revenues and gross profit targets, through managing, mentoring & coaching.

Ensure all existing and new sales opportunities maximise the entire portfolio of hardware

products, software and services.

Responsibilities/Tasks

• Provide effective leadership, directing staff and make decisions as appropriate to achieve all

individual and team objectives and overall Company Strategy.

• To drive specific new business activity across the sales team including the running of regular

“Deep Dives” on key accounts to maximise cross sell opportunities.

• The detailed analysis of the existing customer base to ensure all opportunities are maximised
• Ensure the team are maintaining and updating the CRM database (Salesforce) daily to maintain accuracy with their client’s details, their activities (email’s, calls and meeting) and all sales opportunities.
• Lead and be the role model for Kyocera Values and philosophy in the way that you work, ensuring

all people processes are performed professionally, fair, meaningfully and in a timely manner.

• Lead weekly meetings with your team for the purpose of reviewing their activity levels,
• opportunities, pipeline, and forecast, call via CRM.
• To ensure monthly meetings take place with your team members for the purpose of reviewing
• their pipeline, activities, and general communication.
• Coach, train and develop team members to maximise their sales performance
• Identify and develop high potential individuals within the team.
• Maintain the necessary confidentiality of all matters to the Company standards.
• Ensure prompt and satisfactory response and resolutions to all customer queries and complaints.
• Ensure timely and effective communication with staff, peers and senior management as

appropriate.

• Ensure all key performance indicators and competency levels are regularly monitored and that agreed actions are followed through.
• Plan, access and allocate resources (time, expenditure, hardware, personnel) to meet all agreed business objectives.
• Use judgement to assess balance of risk/gain and make decision based on information available.
• Negotiate effectively on behalf of Annodata both internally and externally defining areas of agreement/disagreement and developing alternatives to reach acceptable solutions with
• customers.
• Monitor KPI’s within the regional teams to ensure that Regional Sales Managers are driving sales executives forward towards achieving the set levels of activity and where appropriate, to investigate and make recommendations for performance management or improvements accordingly.
• Manage and collaborate with internal stakeholders to increase and maximise on productivity within sales
• To manage and review the annual budget/P&L and review how to maximise on profitability within the Private sector sales channel
• Sponsor key client engagement and build relationships with stakeholders to support the sales team.

Knowledge, Experience & Skills

• Previous experience of leading and motivating a successful sales team.
• This is a highly networked role that requires an ability to work under pressure and to challenging deadlines.
• Demonstratable previous experience within a direct commercial sales role is essential, prior knowledge of our industry would be advantageous.
• Experience and clear demonstratable understanding of MPS and Leasing is essential
• Proven sales management experience, strong people management and commercial awareness.
• Excellent written and oral communication skills; comfortable working with senior managers
• Robust selling skills.
• Self-motivated and a team player
• Deadline driven/results-oriented
• Experiencing of using relationship management tools (CRM) and competent in using all MS office programs, Word, PowerPoint, Excel SharePoint, Teams etc.
• Building rapport with internal/ external customers- highly personable with relationship management skills and openness to feedback.
• Ability to create and deliver presentations tailored to the audience needs.
• Competencies and Key Success Factors
• Communication and listening skills- ensuring relevant and timely communication with all stakeholders who might be impacted by actions or inactions. Recommending solutions and/or alternative propositions when things go wrong.
• Awareness of how the role impacts on company performance. Considering the needs of all stakeholders, pre-empting potential situations, and taking action to avert them. Proactively seeking to improve the service provided to colleagues and/or customers
• Strong commitment to achieving business goals e.g., Win rates, revenue and profitability
• Committed to achieving business goals- always going the extra mile in order to exceed expectations.
• Being courageous- proactively trying something different and speaking up to put forward new ideas.
• Understanding of how the Kyocera Group UK operate.

What we can offer

• Salary (Competitive)
• 25 days holiday (All statutory bank holidays relevant to regional country) – 1 extra day after 5 years. Part time/temporary employees is a pro rata equivalent.
• A buying and selling holiday scheme
• Life Assurance (4 x base salary)
• Pension Scheme – A total contribution of 8% – 5% Employer and 3% Employee.
• Company sick pay (1 week after 6 month probationary period in first year, 4 weeks in years 2-3, 8 weeks in years 4-5 and 13 weeks from year 6 onwards)
• Enhanced Maternity and Paternity leave
• Employee Assistance Programme
• Bike2Work Scheme – salary sacrifice scheme to purchase bikes at a discount
• Lifeworks – Access to discounts / perks
• EyeCare – Access to money off for glasses and sight test

The values that underpin the Kyocera Group are the 5 C’s- Communication, Courage, Commitment, Cooperation and Consciousness. It is our firm belief that employees should live by these values and we would expect that you should show your commitment to these values by carrying out your work fairly and honourably, respecting people, our work as a business, and both our local and global community.

Equality and Diversity Statement: Kyocera is dedicated to creating a workplace where diversity is celebrated and everyone is treated with fairness, dignity, and respect. We welcome applicants from all backgrounds and are committed to providing reasonable adjustments during the recruitment process to ensure an inclusive experience for all.

Recruitment Agencies: Kyocera operates a Preferred Supplier List (PSL) of selected recruitment agencies and does not accept unsolicited CVs from agencies not on this list. Please refrain from submitting candidate details in response to this advert or to any Kyocera employees, as we are not responsible for any fees related to unsolicited CV submissions.