Support Hub Analyst

A fast-growing fintech business helping organisations unlock value through innovative financial solutions. With operations in the UK and US, we work with FTSE100 companies and major public sector organisations, delivering impactful results through data, technology, and expertise.

The Opportunity

We’re looking for a bright, motivated graduate with a keen interest in finance and strong administrative skills to join our Operations team as a Support hub Analyst.

This is an excellent opportunity to build a career in fintech, gaining exposure to financial processes, data analysis, and client interaction in a dynamic, fast-paced environment.

You’ll be at the heart of our client support function—solving problems, improving processes, and contributing to a high-performing team.

What You’ll Be Doing

Client & Operational Support

• Acting as a first point of contact for client queries across multiple channels
• Investigating issues and delivering timely, effective resolutions
• Building strong relationships with clients and internal teams

Financial & Compliance Support

• Supporting compliance processes and rebate calculations
• Assisting with accounts payable processes and invoice management
• Monitoring and validating financial data and adjustments

Data & Administration

• Performing data administration tasks with high accuracy
• Supporting onboarding of suppliers and maintaining data quality
• Helping improve internal processes and reporting

What We’re Looking For

Essential:

• A degree (or equivalent) with an interest in finance or business
• Strong administrative skills and attention to detail
• Excellent problem-solving ability
• Confident communication skills (written and verbal)
• Proficiency in Microsoft Office
• Ability to prioritise and work effectively in a team

Desirable:

• Experience with CRM systems
• Exposure to accounts payable or finance processes

Why Join Us?

• Work for a growing fintech business with exciting career prospects
• Gain hands-on experience in finance, data, and client operations
• Be part of a supportive, collaborative team
• Hybrid working flexibility
• Competitive salary and benefits package

Apply Now

If you’re a proactive graduate looking to kick-start your career in finance and operations, we’d love to hear from you.

If you have any queries regarding this role, please contact Khushali on 0121_633_4443